Headline

Product & Growth | SPJIMR Mumbai

About

Product Manager with 5+ years of experience across consumer internet, growth, loyalty, onboarding, and strategic partnerships. Currently building and scaling customer experiences at MakeMyTrip & Goibibo across discovery, conversion, engagement, and retention journeys serving millions of users daily. Over the last few years, I have led initiatives spanning loyalty programs, student acquisition, authentication, engagement platforms, and ecosystem partnerships, contributing to outcomes including improvement in shopper-to-booking conversion, increase in engagement & repeat bookings, and enabled user acquisition through ecosystem-led growth programs. Prior to product management, I spent three years building enterprise-scale systems as a software engineer, giving me a strong foundation in technology, analytics, and execution. Areas of interest: Consumer Products, Growth, Loyalty, Personalization, Marketplace Experiences, Product Analytics, Experimentation, and AI-enabled Product Development.

Location

India

AI stack

codex

gemini

mcp

notion

ChatGPT

ChatGPT Images

Work experience

Product Manager at MakeMyTrip, May 2024 - Present · 2 y 6 mo, Gurgaon, Working on the growth charters of MakeMyTrip & Goibibo - web & apps.

Product: Goibibo at MakeMyTrip, May 2024 - Jan 2025 · 9 mos, Worked on the growth charters of Goibibo web and mobile apps.

Product at Samsung R&D Institute India, Sep 2023 - Oct 2023 · 2 mos, Bengaluru, Karnataka, India, Worked with the Visual Intelligence product team on Extended Reality (XR) Technologies.

Software Engineer at Persistent Systems, Jul 2019 - May 2022 · 2 yrs 11 mos, Pune, Maharashtra, India, Worked on product development for foreign exchanges, primarily catering to low latency messaging solutions.

Education

Master of Business Administration - MBA, SPJIMR SP Jain Institute of Management & Research

Bachelor of Engineering, Information Technology, Jabalpur Engineering College

Public links

in.linkedin.com: https://in.linkedin.com/in/nikita-philips

youtube.com: https://youtube.com/@https://in.linkedin.com/in/nikita-philips