Product-Focused Software Engineer | AI/GenAI Products | Discovery → Delivery | Metrics & System Thinking | APM

Pune, Maharashtra, India

Mumbai, Maharashtra, India

Pune, Maharashtra, India







Master of Business Administration, Information Technology & Product Management
CHANDIGARH UNIVERSITY

Bachelor of Engineering - BE, Computer Engineering
Ajeenkya D Y Patil University
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I build AI-powered products at the intersection of technology, user problems, and business outcomes. Currently working as a Software Engineer at Tech Mahindra, I contribute to GenAI-driven conversational systems — improving response quality, latency, and real-world product performance through structured experimentation and metrics-driven execution. Key highlights: • Built and optimized LLM + RAG-based systems using semantic search and in-memory architectures • Improved AI response accuracy and relevance through intent matching and feedback loops • Designed scalable data strategies (Redis, Kafka, Spark) aligned with product SLAs • Partnered with product and business stakeholders to convert ambiguous requirements into shipped features Beyond execution, I actively work on product case studies across growth, retention, and monetization — applying frameworks like RICE, JTBD, NSM, and OKRs. I’m now transitioning into an Associate Product Manager / Product roles focused on AI, data, and platform products. Open to connecting with founders, PMs, and teams building intelligent systems.
Pune District
claude code
github copilot
langchain
langgraph
lovable
openai
Software Engineer at Tech Mahindra, Mar 2024 - Present · 2 yrs 6 mos, Pune, Maharashtra, India, • Contributed to a GenAI-powered conversational product serving enterprise use cases • Improved response accuracy and reduced latency through semantic similarity logic and intent-matching systems • Designed in-memory caching strategies (Redis, Apache Ignite) to optimize performance and infrastructure cost • Translated ambiguous business requirements into technical execution plans aligned with product goals • Defined success metrics and implemented feedback loops to improve AI quality continuously • Collaborated cross-functionally within Agile (Scrum) teams across engineering, product, and analytics
Team Lead at Delhivery, Feb 2024 - Aug 2024 · 7 mos, Mumbai, Maharashtra, India, - Led operations team, ensuring SLA adherence & process efficiency - Analyzed performance metrics to identify bottlenecks - Coordinated with cross-functional teams to improve delivery timelines - Implemented structured reporting & KPI tracking
Trainee at Delhivery, Jan 2024 - Feb 2024 · 2 mos, Pune, Maharashtra, India, - Assisted in operational data tracking & reporting - Supported performance monitoring initiatives - Contributed to process optimization tasks
Master of Business Administration, Information Technology & Product Management, CHANDIGARH UNIVERSITY
Bachelor of Engineering - BE, Computer Engineering, Ajeenkya D Y Patil University