Headline

Principal Engineer @ Exotel | GenAI Voice Agents | Distributed Systems & High-Throughput Scaling | BITS Pilani

Location

Greater Bengaluru Area

AI stack

claude code

cursor

gemini

Work experience

Principal Engineer - 1 at Exotel, Apr 2023 - Present · 3 yrs 7 mos, Bengaluru, - Led architecture and technical leadership of 0 to 1 Gen AI Voicebot Platform and Conversational Quality Analysis (CQA) Platform, enabling integrations with Exotel product suite; Enterprise contact center and Exolite - Directed the technical architecture and leadership of the broader Messaging and Campaign platforms (SMS, WhatsApp, RCS, Voice), ensuring operational efficiency and stability for systems handling millions of daily transactions

Software Engineer 3 at Exotel, Nov 2019 - Mar 2023 · 3 yrs 5 mos, India

Software Engineer 2 at Exotel, Mar 2018 - Oct 2019 · 1 yr 8 mos, Bangalore, India

Android Developer Intern at Imaginate Software Labs Pvt Ltd, Jun 2015 - Aug 2015 · 3 mos, Hyderabad, Developed an Android VR application that enabled users to explore real-world locations through immersive 360° photospheres and videos, with support for dynamically loading and rendering compatible 3D models from local storage and external servers.

Education

M.Sc(Tech) Information Systems, Birla Institute of Technology and Science, Pilani