---
title: "Nikhil C P - Service Analyst in Greater Bengaluru Area | Tal"
description: "Meet Nikhil C P, Business Analyst | Bangalore based in Greater Bengaluru Area. AI stack includes claude code, gemini, and github copilot."
image: "https://tal.club/meet/nikhil-cp/share-image"
---

# Nikhil C P on Tal

## Headline

Business Analyst \| Bangalore

## About

Experienced Business Analyst with a demonstrated history of working in the financial services industry\. Skilled in Financial Accounting, Microsoft Excel, Quantitative Analytics, Macro, and Financial Analysis\. Strong research professional with a Master of Business Administration \- MBA focused in Finance and Financial Management Services from Institute of Management Technology, Ghaziabad\.

## Location

Greater Bengaluru Area

## AI stack

claude code

gemini

github copilot

grok

hugging face

ChatGPT

## Work experience

Service Analyst at IG Groups, Nov 2024 \- Mar 2026 · 1 yr 5 mos, Bengaluru, Karnataka, India, Provided real\-time support for order execution, margin calls, trading platform issues, and account\-related queries to maintain uninterrupted client activity\. Collaborated with Risk, Technology, Compliance, and Operations teams to investigate trade discrepancies, platform incidents, and client\-impacting operational issues\. Monitored live trading systems, identified anomalies, escalated high\-priority incidents, and supported timely resolution of trading and account concerns\. Supported onboarding of high\-value clients and handled priority escalations while maintaining service quality and accurate stakeholder communication\. Analyzed recurring issues and contributed to process improvements that enhanced turnaround time, client experience, and operational consistency\.

Quantitative Analyst at Tradetron, Jul 2021 \- Nov 2024 · 3 yrs 5 mos, Bangalore Urban, Karnataka, India

Client Services Representative at Tradetron, Jun 2021 \- Nov 2024 · 3 yrs 6 mos, Designed and automated client trading strategies across equities, options, currencies, and commodities while supporting platform adoption and client self\-service\. Maintained daily trade reconciliations, MIS reports, and operational reports to improve accuracy, transparency, and issue traceability\. Provided client support through chat, email, and calls for trade execution, platform, strategy, and account\-related issues\. Partnered with product and technology teams during feature launches and broker API integrations, translating client issues into actionable product feedback\. Analyzed client issues, identified root causes, and coordinated with stakeholders to improve service processes, turnaround time, and product usability\.

Financial Analyst at ABB GLOBAL INDUSTRIES AND SERVICES LIMITED, Jul 2017 \- Jun 2019 · 2 yrs, Bangalore Urban, Karnataka, India, Worked in Accounts Receivable under Billing

Senior Reporting Analyst at ABB Global Business Services and Contracting India Pvt\. Ltd\., Feb 2017 \- Aug 2019 · 2 yrs 7 mos, Managed receivables operations including billing transactions, debit and credit memos, sales orders, invoice clearance, and finance support for US and Canada entities\. Automated invoice\-related email and reporting workflows using Excel Macros/VBA, improving process efficiency and reconciliation accuracy\. Worked with finance stakeholders to resolve invoice discrepancies, standardize reporting processes, and support timely financial operations\.

## Education

Master of Business Administration, Finance, General, Institute of Management Technology, Ghaziabad

Master of Business Administration \- MBA, Finance and Financial Management Services, University of Liverpool

[View the original profile](https://tal.club/meet/nikhil-cp)

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