Nikhil Bankar
Citi Bank Operations Professional | Risk Management & Investment Banking | Financial Analysis | Regulatory Compliance | Seeking Roles in Global Banks & Leading Financial Institutions
Pune/Pimpri-Chinchwad Area
2+ years of work experience
May 20251 yr 1 moPresent
Pune District
• Process and review 350+ daily financial transactions, ensuring compliance with internal control frameworks and regulatory standards.
• Perform control checks, reconciliations, and exception analysis, identifying discrepancies and mitigating operational risks.
• Conduct root cause analysis on issues and escalate control gaps to relevant stakeholders for resolution.
• Collaborate with risk, compliance, and operations teams, strengthening governance and control effectiveness.
• Prepare and maintain detailed control documentation, audit trails, and reports for internal and external audits.
• Support risk assessments and control reviews, ensuring adherence to policies and procedures.
• Identify opportunities for process improvement and control enhancements, contributing to a 10% increase in efficiency.
• Manage multiple tasks simultaneously while maintaining 98%+ SLA adherence in a high-volume environment.
• Communicate findings and updates effectively to internal stakeholders and senior team members
Dec 20231 yrNov 2024
Pune, Maharashtra, India
- Facilitated banking transactions for over 1,000 customers monthly, achieving a transaction accuracy rate of 98%.
- Enhanced customer understanding of bank products through detailed consultations, improving customer satisfaction metrics by 15%.
-Collaborated with senior officers to streamline daily operations, reducing procedural inefficiencies by 20%.
- Assisted customers with diverse banking transactions, including deposits, withdrawals, and account inquiries.
- Supported senior officers in executing banking operations and handling administrative tasks effectively.
- Delivered comprehensive information about bank products and services to customers, ensuring prompt resolution of inquiries and issues.
- Facilitated seamless client onboarding processes, ensuring a positive customer experience.
- Presented and cross-sold banking services and products to both existing and prospective clients, contributing to a increase in overall sales.
- Performed administrative and clerical duties, including precise data entry and efficient filing, ensuring smooth day-to-day operations
May 20173 mosJul 2017
Pune City
Education
Master of Business Administration, Financial management
Dr. D. Y. Patil Vidyapeeth
20222 yrs2024
Bachelor of Commerce
Vishwakarma College of Arts, Commerce & Science
20164 yrs2020
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