Headline

Software Engineer @ Microsoft | M365 Copilot

About

Software Engineer at Microsoft with 3+ years of experience building and scaling M365 Copilot across Web, Desktop, and Android platforms, serving over 100 million users. My work spans the full stack, from building the core Copilot routing and pinning experience for consumer and commercial users, to replacing a file-based data sharing system with a database-backed registry that migrated 100M+ users and eliminated the top ANRs on Android. On the infrastructure side, I have worked on performance optimization through caching, CPU usage improvements, and building a Telemetry Sampling Infrastructure across the product. I also worked on improving reliability across both native and web surfaces and redesigned the telemetry data flow to meet EUDB compliance requirements. I enjoy working at the intersection of product and platform, shipping features users notice while making sure the systems underneath them are fast, observable, and reliable. Outside of my day job, I actively work with AI tooling including MCP servers, RAG pipelines, AI agents, n8n automation, and tools like GitHub Copilot and Cursor. Skills: C/C++, Java, Kotlin, Python, JavaScript, TypeScript, React, SQL, RESTful APIs, Distributed Systems

Location

Ranchi

AI stack

cursor

opencode

claudecode

Work experience

Software Engineer at Microsoft, Aug 2022 - Present · 4 yrs 1 mo, Hyderabad, Telangana, India, Working across Web, Desktop, and Android surfaces of M365 Copilot, a product used by over 100 million commercial and consumer users worldwide. - Replaced a file-based multi-process data sharing system with a database-backed registry module, migrating 100M+ users and eliminating the top ANRs on the Android platform - Built and rolled out the Telemetry Sampling Infrastructure, scaling coverage to 90% across the product to enable cost-efficient observability - Improved success rates from 96% to 99.5% on native and 97% to 99.5% on web by identifying and fixing root-cause errors in production - Built a caching solution for metaOsApps that reduced p95 latency from 10 seconds to 2 seconds for all commercial users - Introduced CPU usage testing and automation that reduced background CPU utilization by 70% - Built the core Copilot routing and pinning feature for consumer and commercial users, driving a 15% increase in user engagement - Designed and shipped Windows App pinning for the Taskbar, Start Menu, and Desktop, achieving 22% user adoption - Delivered the complete Copilot First-Run Experience on Android, the first AI touchpoint for millions of users - Led the integration of third-party cloud providers Egnyte and DingTalk into the M365 ecosystem - Redesigned the telemetry data flow to meet EUDB compliance requirements for EUPI data logging - Built automated dashboards and scripts that cut bug triaging and root cause analysis time from 2 days to a few hours - Resolved 15+ critical customer-escalated production bugs, reducing related support ticket volume by 10%

Software Engineer at MakeMyTrip, Jan 2022 - Jun 2022 · 6 mos, Bangalore Urban, Karnataka, India, Worked on the Flights team, building and improving features for the flight booking platform used by thousands of travel agents and customers. - Integrated train journey booking as part of a connected flight itinerary through the client-side backend, expanding travel options for users - Revamped the return flight selection page for a partner website, improving the booking experience for over 50,000 travel agents

Technology Consultant at PwC, May 2021 - Jul 2021 · 3 mos, Pune Division, Maharashtra, India

Education

Bachelor of Technology - BTech, Computer Science, Birla Institute of Technology, Mesra