---
title: "Nikhil Rawal - Product Analyst - Adoption in Gurugram | Tal"
description: "Meet Nikhil Rawal, Product Analyst (Adoption) @Masters’ Union Driving User Adoption & Engagement | Built 0→1 Features | UX | AI based in Gurugram. AI stack includes claude, elevenlabs, and n8n."
image: "https://tal.club/meet/nikhil-73/share-image"
---

# Nikhil Rawal on Tal

## Headline

Product Analyst \(Adoption\) @Masters’ Union Driving User Adoption & Engagement \| Built 0→1 Features \| UX \| AI

## About

A proactive, results\-driven Product Analyst with a solid foundation in Product & Project Management, and Operations, I love turning messy problems into clean, user\-first solutions\. Currently pursuing an MBA in Business Analytics from BITS Pilani, further strengthening my ability to connect business, data, and product strategy\. ⛷️ I’ve worked across 0→1 and scale\-stage products—leading initiatives in LMS optimization, feature adoption, and UX improvements\. At AGL \(Hakuhodo\), I built and scaled multiple products including HRMS modules, gamification systems, and communication platforms, impacting 2000\+ users and improving engagement metrics by up to 30%\. I combine product thinking \(PRDs, user journeys, experimentation\) with analytics \(SQL, product metrics\) to ship features that deliver measurable business outcomes\. 🔭 Love collaborating with design and engineering teams, breaking down ambiguity, and shipping improvements that actually show up in product development, engagement, retention, and satisfaction metrics\. If there’s a whiteboard, sticky notes, or a half\-baked idea — I’m in\. 😎 Outside of work, you’ll find me on long bike rides, traveling to new places, debating product ideas, or deep into books, manga, anime, movies, and sitcoms\. Curiosity doesn’t switch off after office hours — it just changes lanes\. 📽🏎️ If you’ve made it this far, it’s probably a sign 🤝 Let’s talk product, growth, experiments, or the next big idea — my inbox is always open\.📩

## Location

Gurugram

## AI stack

claude

elevenlabs

n8n

replit

## Work experience

Product Analyst \- Adoption at Masters' Union, Oct 2025 \- Present · 10 mos, Gurugram, Haryana, India, • Revamped the LMS web dashboard, improving usability and navigation flow by 10%—resulting in an increase in user satisfaction and smoother student learning management • Conducted 60\+ user interviews across students, cohort managers, and admins to identify and resolve key product pain points, leading to measurable engagement and retention improvements • Redesigned mobile learning modules based on prioritized user needs and behavioral insights, enhancing accessibility and task completion rate

Product \- Business Analyst at AGL \- Hakuhodo, Aug 2023 \- Sep 2025 · 2 yrs 2 mos, Gurugram, Haryana, India, • Led product strategy for HRMS product \(i\.e\., Attendance, leave modules\), implemented configurations with workflows, reducing developer effort by 40% through scalable policy customization • Built a Social \(Communities\) platform within the HRMS portal, writing algorithms that increased user engagement by 25%, achieving a 30\-minute average session duration among 2,000\+ users in overall HRMS • Built and deployed a gamified peer\-recognition platform with coins, badges, and rewards—boosting weekly active users by \~28% and strengthening engagement culture • Launched Connect\.H, a cross\-platform communication tool with WhatsApp integration, enabling 60\+ client onboardings\. Defined the product roadmap to drive adoption and collaboration by planning MVP\-1 and MVP\-2 with sprint planning • Released a PlanWise \(Project Management Tool\) with templates, DocBox, and timeline view—streamlining planning and coordination across 12\+ teams for improved execution • Built and shipped Animedge, an anime\-style photo booth kiosk to enhance engagement and promote Hakuhodo events, resulting in 2000\+ avatars generated during the first launch and validating product–market fit • Pitched & redesigned Maruti’s Automated Lead Qualification system to generate new business; optimized dealer and tele\-caller workflows, reducing lead qualification time by \~25% and boosting conversion efficiency, driving new business growth for AGL

Project Intern at PNB MetLife India Insurance Co\. Ltd, Jan 2023 \- Jun 2023 · 6 mos, Mumbai, Maharashtra, India, • Built a collaborative SharePoint site from scratch where team can store, organize, share, and access information from any device\. • Developed a user flowchart to optimize the user journey in a business solution\-oriented way for Swift Application\. • Introduced Power automation, which assisted in the automation of routine tasks such as collecting reports, sending notifications, delivering daily emails to stakeholders, and so on

Operation Intern at BITCS, Mar 2022 \- Dec 2022 · 10 mos, India, • Coordinated and derived end\-to\-end cross\-functional projects as per business requirements\. • Actively involved with the team for business development projects and setting up meetings with potential clients\. • Managed email and client engineer profile enquiries from prospective clients in order to generate leads\.

## Education

Master of Business Administration \- MBA, Buisness Analytics, Birla Institute of Technology and Science, Pilani

Bachelor of Commerce \- BCom, Business Administration and Management, General, Govind Guru Tribal University \(GGTU\), Banswara

[View the original profile](https://tal.club/meet/nikhil-73)

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