Agile Business Analyst | Analytical Skills | Technical Writer | People Management Experience

Bengaluru

Bangalore Urban, Karnataka, India

Bachelors in Business Management, Finance
Alliance Business Academy
B.B.M; Specialised, Finance
Bangalore University Alliance Business Academy, BTM Layout
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As a Lead Business Analyst at Fidelity Investments, I have over 17 years of experience in delivering high-quality solutions for complex business problems and opportunities in the US Payroll, Taxation, and Health Care industries. I am passionate about creating value for my organization and its customers by applying my analytical skills, technical writing, and people management expertise. I am a Certified Scrum Master (CSM) and also certified by the Society for Technical Communication (STC), which enables me to use information mapping, content visualization, and agile methodologies to manage global and diverse teams, collaborate with clients and stakeholders, and estimate and control project budgets and scopes. My goal is to leverage my skills and experience to enhance the efficiency, effectiveness, and satisfaction of the business analysis process and its outcomes.
Bengaluru
Lead Business Analyst at Fidelity Investments, Apr 2022 - Present · 4 yrs 3 mos, Bengaluru, • Requirement Gathering and Analysis of Change Orders with Client. • Assist in the identification of change impact (current state vis a vis new state) through requirements gathering, mapping and documenting current and proposed processes. • Understand and interpret business and systems problems and opportunities in the context of requirements and recommend solution(s) that enable the organization to achieve its goals. • Change Order Management and Budget Estimation. • Document formal change request(s), as required, to capture changes in project scope, for approval, as per guidelines. • Recognize discrepancies between business needs and deliverables when reviewing and validating requirements, and communicate discrepancies to stakeholders to ensure they understand and accept discrepancies/ identify the need to change project direction. • Project Management including project scope, design, testing, implementation and rollout support. • Creating Functional Requirement Documents such as BRD, SRA, and Discovery document in Confluence. • Action oriented: Conducted several Requirement Gathering Sessions for gaining detailed requirements and translated Business requirements to functional and technical language with the help of Use cases. • Outcome focused: Coordinating with Internal stakeholders like Development and Testing team. • Worked with third party vendors to communicate the changes and the requirements and to ensure their systems are in line with the client expectations. • Participate in user acceptance testing (UAT) to ensure output meets the requirements of the business. • End to end client servicing, escalation handling and ensuring the business continuity. • Professional interaction with a diverse group of executives, managers, subject matter experts, business users, internal and external developers and the technical services team. • Compiling data into dashboards for reporting to team management.
Project Lead at Fidelity Investments, Jun 2019 - Mar 2022 · 2 yrs 10 mos, Bangalore Urban, Karnataka, India
Delivery Manager at Fidelity Investments, Jan 2019 - Jun 2019 · 6 mos
Bachelors in Business Management, Finance, Alliance Business Academy
B.B.M; Specialised, Finance, Bangalore University Alliance Business Academy, BTM Layout