Nikhil Verma profile photo 1 on Tal

Nikhil Verma

Immediate Joiner | Business Analyst | 5+ Yrs Exp. | Senior QA Analyst | Manual & Functional Testing | 2+ Yrs Exp

Kalyan

5+ years of work experience

Genesys International Corporation Ltd
Sep 20232 yrs 7 mosMar 2026

Navi Mumbai

• Gather and analyze business requirements for web/mobile applications in Geospatial domain. • Facilitate stakeholder discussions and validate workflows. • Support UAT and ensure alignment with business expectations. • Spearheaded a business process re-engineering project that reduced defect rates by 30% and cycle times by 20%. • Increased global brand awareness by presenting effective marketing messages to 50+ clients at 16+ conferences.
Sodel Solutions Inc.
Jan 20235 mosMay 2023

• Analyzed banking requirements and created validation scenarios in banking domain. • Identified process gaps and collaborated with teams for resolution. • Designed and implemented Tableau dashboards to monitor operational KPIs, reducing manual reporting time by 40% and accelerating stakeholder decision-making by 30%.
Wipro
Sep 20225 mosJan 2023

Mumbai

• Validated business requirements using SQL and functional analysis in BFSI domain. • Performed root cause analysis and supported requirement clarity. • Captured frontline workflow needs into clean user stories, reducing rework by 18%. • Stabilized month-end support by lowering ticket reopen rate by 9%.
Capita India
Jul 20211 yr 3 mosSep 2022

Mumbai

• Led UAT cycles and stakeholder validation in e-commerce domain. • Managed defects and requirement updates using JIRA. • Teamed up with 8-person development team to design a roadmap for 10+ new features and products, boosting sales by 60%. • Managed user engagement analytics strategy, providing first insight into how users interact with apps on tablets and mobile devices.
AVISTA TECHNOLOGY SOLUTIONS PRIVATE LIMITED
Dec 20191 yr 4 mosMar 2021

Navi Mumbai

• Educational Software Quality: ensured the seamless functionality of e-learning platforms through exhaustive smoke and validation testing, directly improving the user experience for students and educators. • Client-Centric Testing: Reproduced and resolved complex client-reported defects in diverse environments, significantly improving customer satisfaction scores. • Analyzed client issues and validated system behavior. • Performed regression testing aligned with business workflows. • Created end-user training manuals for 30+ employees within department on how to use latest tech products.

Education

Bachelor of Science - BS, Computer Science

Birla College of Arts Science & Commerce Birla College Road Kalyan Dist Thane 421 304

20153 yrs2018

Higher Secondary Certificate, Science

K.M Agrawal College of Arts Science and Commerce

20132 yrs2015

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Headline

Immediate Joiner | Business Analyst | 5+ Yrs Exp. | Senior QA Analyst | Manual & Functional Testing | 2+ Yrs Exp

About

Strategic and results-driven Business Analyst with 5+ years of experience bridging business needs and technology solutions across geospatial, banking, and enterprise domains. Expert in requirement elicitation, stakeholder management, and UAT facilitation, with a strong track record of translating complex business problems into clear, actionable requirements. Adept in Agile methodologies, process optimization, and data-driven decision-making to deliver high-quality, scalable solutions that enhance operational efficiency and user experience.

Location

Kalyan

Work experience

Business Analyst at Genesys International Corporation Ltd, Sep 2023 - Mar 2026 · 2 yrs 7 mos, Navi Mumbai, • Gather and analyze business requirements for web/mobile applications in Geospatial domain. • Facilitate stakeholder discussions and validate workflows. • Support UAT and ensure alignment with business expectations. • Spearheaded a business process re-engineering project that reduced defect rates by 30% and cycle times by 20%. • Increased global brand awareness by presenting effective marketing messages to 50+ clients at 16+ conferences.

Business Analyst at Sodel Solutions Inc., Jan 2023 - May 2023 · 5 mos, • Analyzed banking requirements and created validation scenarios in banking domain. • Identified process gaps and collaborated with teams for resolution. • Designed and implemented Tableau dashboards to monitor operational KPIs, reducing manual reporting time by 40% and accelerating stakeholder decision-making by 30%.

Business Analyst at Wipro, Sep 2022 - Jan 2023 · 5 mos, Mumbai, • Validated business requirements using SQL and functional analysis in BFSI domain. • Performed root cause analysis and supported requirement clarity. • Captured frontline workflow needs into clean user stories, reducing rework by 18%. • Stabilized month-end support by lowering ticket reopen rate by 9%.

Business Analyst at Capita India, Jul 2021 - Sep 2022 · 1 yr 3 mos, Mumbai, • Led UAT cycles and stakeholder validation in e-commerce domain. • Managed defects and requirement updates using JIRA. • Teamed up with 8-person development team to design a roadmap for 10+ new features and products, boosting sales by 60%. • Managed user engagement analytics strategy, providing first insight into how users interact with apps on tablets and mobile devices.

QA Engineer at AVISTA TECHNOLOGY SOLUTIONS PRIVATE LIMITED, Dec 2019 - Mar 2021 · 1 yr 4 mos, Navi Mumbai, • Educational Software Quality: ensured the seamless functionality of e-learning platforms through exhaustive smoke and validation testing, directly improving the user experience for students and educators. • Client-Centric Testing: Reproduced and resolved complex client-reported defects in diverse environments, significantly improving customer satisfaction scores. • Analyzed client issues and validated system behavior. • Performed regression testing aligned with business workflows. • Created end-user training manuals for 30+ employees within department on how to use latest tech products.

Education

Bachelor of Science - BS, Computer Science, Birla College of Arts Science & Commerce Birla College Road Kalyan Dist Thane 421 304

Higher Secondary Certificate, Science, K.M Agrawal College of Arts Science and Commerce