Senior Software Engineer at Adyen

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India


Greater Bengaluru Area

India







Bachelor of Technology in Electrical and Electronics Engineering with Minor in Communication
Shiv Nadar University
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Senior Software Engineer at Adyen, Oct 2024 - Present · 1 yr 11 mos, Bengaluru, Karnataka, India, Building and Scaling Cards payments platform for APAC region which includes major markets India, Singapore, Japan, Australia, China, NZ, Malayasia.
Software Engineer - E5 (SDE3) at Whatfix, Jan 2023 - Sep 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India, Key highlights : ● Designed and developed Whatfix Store, a Chrome Store-like repository for Chrome and Edge (Chromium) extensions. This platform reduces the time taken to update Whatfix content at an end user’s system from 3-4 days to 10 mins drastically improving user engagement and customer retention, all accessible with a single click. ● Developed Retrieval-Augmented Generation (RAG) system to provide concise answers to user queries. It involved document processing, embedding generation, text similarity search in ElasticSearch, ChatGPT Prompting, this reduced average user search time by 23%, enhancing overall efficiency. ● Led the data migration project of migrating TeraBytes of Whatfix’s critical customer data from A WS S3 to Azure Blob Storage, ensuring uninterrupted service and zero downtime. ● Developed a system that enables customers to upload artifacts to multiple storage platforms, including Amazon S3, Azure, and HDFS. Automated the upload process with minimal configurations from the customer side. ● Improved the handling of Whatfix content delivery jobs to end users which were prone to termination upon server restart or crash. Optimized these jobs using Kafka and Cassandra to ensure asynchronous processing of jobs, job persistence, and improving system reliability during peak loads. ● Developed debugging mechanism including Slack alerts, email notifications, health checks, and integrated with tools like Datadog for monitoring.
Software Development Engineer II at Whatfix, Aug 2021 - Sep 2024 · 3 yrs 2 mos
Software Development Engineer at Whatfix, Mar 2020 - Jul 2021 · 1 yr 5 mos, Greater Bengaluru Area
Software Engineer at Nissan Digital Hub at Nissan Digital India LLP, Aug 2018 - Feb 2020 · 1 yr 7 mos, India
Bachelor of Technology in Electrical and Electronics Engineering with Minor in Communication, Shiv Nadar University