Headline

Product Manager @ 7-Eleven Global Solution Center | B2B SaaS Strategy, Customer Discovery | Translating Insights Into High-Impact Product Outcomes

About

Product decisions get better when they’re grounded in both customer insight and the right metrics. That’s the part of product management I enjoy most: understanding the business, talking to customers, and turning that into a roadmap that makes sense for B2B SaaS teams. I’ve spent time on product strategy, customer discovery, and metrics-driven decisions, especially where the stakes are high and the answers aren’t obvious. I’m known for asking the questions that uncover what’s really happening, then using that context to help teams prioritize with confidence. Currently exploring Digital/Senior PM roles where I can bring this mix of technical depth and product thinking to a new problem...

Location

India

AI stack

claude code

cursor

hermes agent

lovable

mcp

Firecrawl

Work experience

Product Manager at 7-Eleven, Jun 2025 - Present · 1 yr 3 mos, Hybrid, • Defined product vision and roadmap for enterprise Master Data Management platform supporting 3 downstream systems - digital, Store, and analytics ecosystems. • Influenced cross-functional leadership across business, engineering, and operations to establish data governance standards and ownership models. • Conducted stakeholder discovery and process analysis across multiple business functions, identifying opportunities to improve data quality and operational efficiency. • Partnered with engineering leadership on platform architecture, API integration strategy, and scalability decisions. • Established governance and release frameworks aiming reduced downstream data issues. • Used Confluence, JIRA, Miro Board, ChatGPT, Figma, Mixpanel to perform my day-to-day work

Senior Product Owner at Hy-Vee, Inc., Jan 2023 - Jun 2025 · 2 yrs 6 mos, • Owned product roadmap for RedBox Rx Mobile App (iOS & Android), a zero-to-one product launch in 6-months with HIPAA compliance achieving a 15% increase in customer retention post-launch. • Led Apple Pay integration initiative, confirmed the hypothesis with a 50/50 split A/B testing, reducing cart abandonment by 15% • Translated product initiatives into clear user stories, PRDs, and acceptance criteria to guide iOS and Android engineering teams toward high-quality delivery. • Used Confluence, JIRA, Miro Board, Google Analytics, Figma, SurveyMonkey to perform my day-to-day work

Software Engineer at Quest Global, Mar 2021 - Jan 2023 · 1 yr 11 mos, Reduced product delivery cycle by 29% through improved requirement clarity, stakeholder alignment, and sprint planning. Facilitated 2 product discovery workshops, reducing requirement ambiguities and improving stakeholder alignment. Bridged communication between technical and non-technical stakeholders.

Software Engineer at Scientific Games, Jan 2019 - Jun 2020 · 1 yr 6 mos, Created enterprise gaming apps with a focus on performance, reliability, and scalability in regulated settings. Collaborated with product and QA teams to define acceptance criteria, conduct testing, and ensure high-quality software delivery. Gained foundational experience in Agile methodologies and cross-functional team collaboration within a gaming domain.

Education

Master of Business Administration, School of Management and Entrepreneurship, IIT Jodhpur