Headline

AI-Driven Senior Product Designer | Logistics & Fleet Management . AI + IoT Systems . B2B SaaS . Dashboard | Product Design · Design Systems · Research | Conversational UX | End to End product design | EX - EY | Big 4

About

As a Senior Product Designer at fleetx.io, I focus on crafting AI-driven B2B SaaS solutions in logistics, fleet operations, and field workflows. My work includes designing AI-assisted onboarding workflows that enhance user experience and operational efficiency, IoT-driven systems for driver analytics and safety, and conversational AI experiences that reduce support dependency. I hold an MCA from Gurugram University, completed in April 2022. My professional journey includes prior roles at EY, where I developed scalable, user-centered solutions for enterprise products across fintech, real estate, and automotive domains. I am committed to delivering efficient, innovative designs through collaboration with cross-functional teams and leveraging research insights for impactful solutions.

Location

Noida

AI stack

codex

claudecode

Work experience

Senior Product Designer at fleetx.ai, Jun 2025 - Jun 2026 · 1 yr 1 mo, Gurugram, • Led the design of AI-assisted onboarding workflows, enhancing onboarding speed by 65% and achieving 89% data accuracy. • Developed conversational AI experiences that reduced support dependency by 45%. • Redesigned mobile workflows for field operations, decreasing failed visits from 26% to 9%. • Collaborated with product managers and engineers to create scalable B2B SaaS solutions at fleetx.io.

Product and Experience Designer at EY, Sep 2021 - May 2025 · 3 yrs 9 mos, Noida, - Collaborated closely with stakeholders, product managers, and engineering teams to deliver scalable, user-centric solutions aligned with business objectives and technical feasibility. - Conducted qualitative and quantitative user research to build detailed personas, uncover user needs, and guide design decisions based on real behavioral insights. - Designed intuitive and accessible experiences using wireframes, prototypes, user flows, screen mockups, and journey maps—ensuring clarity and usability at every touchpoint. - Led user testing and feedback sessions to validate design hypotheses, identify friction points, and iterate on solutions to enhance usability and engagement. - Contributed to and evolved the design system for visual consistency and efficiency, while advocating for design best practices in product strategy and team processes.

Ul/UX Designer at ESCALE SOLUTIONS, Dec 2020 - Sep 2021 · 10 mos, Noida, • Led a comprehensive redesign of the Escale website, aligning with specific business requirements. • Conducted interviews with higher management to finalize project requirements effectively. • Designed mobile applications and websites across various sectors, enhancing user experience. • Collaborated with stakeholders and developers to manage assets and address unexpected requirements.

UI UX Intern at Oodles Technologies, Jul 2020 - Dec 2020 · 6 mos, • Collaborated on a SAAS dashboard application, enhancing user experience through insights gathered from various teams. • Conducted user interviews to identify pain points and improve overall usability. • Managed independent projects for diverse clients, overseeing all stages from concept to completion.

UX Intern at DYCCA, Mar 2020 - Jul 2020 · 5 mos, Remote, Designed a studio booking marketplace applications(Mobile app and desktop screens) for B2B and B2C customers.

Education

MCA (Master of Computer Applications), Computer Science, Gurugram university

Bachelor of computer application, Information Technology, Maharshi Dayanand University