Headline

AI, Generative AI & Agentic AI Strategy @ WNS | Multi Agent Systems & Agentic Workflows | AI Driven Transformation | Architect of Award-Winning AI Solutions | MBA – IIM Kozhikode

About

I build AI systems that solve real business problems — not experiments, but enterprise-grade solutions that deliver clarity, speed, and intelligence to decision-making. My work sits at the intersection of Artificial Intelligence, Statistics, and Business Transformation — where I design and scale AI-driven systems that convert complex data into decisive business outcomes. I specialize in architecting Generative and Agentic AI ecosystems, creating intelligent workflows and reasoning agents that adapt, learn, and operate autonomously. Leveraging Azure AI Foundry, Azure AI Services, and multimodal architectures, I develop scalable solutions that drive foresight, automation, and decision intelligence across enterprises. I focus on reimagining business transformation through AI — translating strategic challenges across finance, operations, and analytics into intelligent systems that amplify human capability and turn decision-making into a competitive advantage. I believe the true power of AI lies not in replacing people, but in expanding their ability to think, decide, and innovate. My mission is to make AI practical, autonomous, and transformative — bridging technology with business in ways that redefine what’s possible.

Location

Bengaluru

Work experience

Lead Consultant - AI, Generative AI & Agentic AI at WNS, Dec 2022 - Present · 3 yrs 5 mos, Bengaluru, Karnataka, India

Consultant - Digital Transformation at WNS, Jan 2021 - Nov 2022 · 1 yr 11 mos, Bangalore Urban, Karnataka, India, Led digital transformation initiative for manufacturing vertical – 16 accounts . Automated manual processes using PowerApps ; provided digitized consolidated dashboard to track key business metrics & reports – KRAs, OKRs, KPIs & facilitated strategic decision making and improved performance at BU level Led Business Process Improvisation to enable Ops to meet the contractual obligation as per agreed SLA. Digitized reporting & provided Business Intelligence to improve operation performance. Orchestrated across business functions & solutioned the identified gaps in operations. Spearheaded implementation of Power BI dashboard interfacing ERP for a software client to track business metrics & provide business intelligence. Managed multiple BU level reporting (16 Accounts) for corporate senior stakeholders and C-Suite executives - Analyzed P&L statements for multiple accounts to identify factors impacting the revenue for the business unit. Successfully delivered Digital Maturity Assessment Framework to assess digital readiness of financial processes for CPG Clients. This maturity model helps clients to craft a roadmap to address gaps in their process, eliminate waste & increase overall efficiency , thereby increasing clients’ revenue. Benchmarked F&A processes with industry standards & created a scoring methodology to evaluate digital readiness and identification of bottlenecks /problem areas for manufacturing clients. This model helps clients to take their first step in Digital transformation journey -Data Analytics, Data Visualization & Business Intelligence, Prototyping, Project Management, SOP and DPM Creations, A/B Testing, Stakeholder Management, Reporting Automation - Business Intelligence - Power BI, Tableau - Data Analysis - Python, R, SQL, Data wrangling & EDA, Feature Engineering - Robotic Process Automation - Power Apps, Power Automate, UiPath, VBA Automation, Celonis Action Engine - Project Management - Agile Scrum - Prototyping - Balsamiq, whimsical

Lead Analyst - Product Owner at Accenture, Sep 2017 - Jun 2018 · 10 mos, Bangalore, Digital Automation Tool • Led a team, managing product lifecycle for myWizard Agile– a digital tool that creates a layer of visualization over ALM tools (VSTS, JIRA, RALLY) facilitating decision making for EXCo's • Discovered key insights based on user research, thereby defining sharp problem statements and building business cases based on opportunities discovered. • Liaised with key stakeholders to identify business & technology requirements, conceptualize product features, prototyping, designing user flows, framing epics, user stories and acceptance criteria • Performed effort & resource estimations, schedule, integration with platform and risk analysis for planned releases. • Sprint Events: Led Sprint Planning, Grooming, Daily Scrum calls, Release Planning and Sprint Review/Retro using JIRA • Created prototype for interactive visualization dashboard to graph project KPIs data received from ALM tools.

Product/ Design/ Technology at Mindtree, Jul 2013 - Jul 2017 · 4 yrs 1 mo, Bangalore, Trade Promotion Management Software • Managed the end-to-end product lifecycle: conceptualize, prioritize requests and requirements, and drive product development through close orchestration with Design, QA, and Product Analytic teams • Assisted Product Owner in identifying broad themes of features, creating product backlog & roadmap, framing epics, user stories & and prioritization of the key product features • Proactive engagement with clients to congregate requirements for generating product & business requirement documents; Analysed PRD to identify information, procedure & decision flows and perform gap analysis. • Played a key role in project revamp leading to an increase of 30% in performance requirements (key metrics: Turnaround time by 25% for 1000 Product/Customers/Promotion type, loading time 30%, KPI Calculation speed & SLA halved). • Delivered 60+ features & CRs for major releases for 7+ countries under Unilever ensuring to meet the delivery of key business metrics within deadlines. • Handled escalations and P1 issues for 4+ country releases; Created Sandbox Environment - SQL Packages to mirror production environment to expedite QA effort for DACH countries release. • Worked closely with cross functional teams to plan product setup, launch and 1 to N features for 3+ country releases (Swiss, Germany & Austria).

Education

Master of Business Administration - MBA, Management, Indian Institute of Management, Kozhikode

Bachelor of Engineering - BE, Computer Science and Engineering, Rajiv Gandhi Prodyogiki Vishwavidyalaya