Neha Shaah
GenAI | AI Specialist | Business Impact through AI & Data | Quality & Reliability Expert | Board Advisor
Mumbai
11+ years of work experience
Jul 20251 yr 2 mosPresent
Mumbai, Maharashtra, India
- Leading adoption of GenAI solutions across service stations to cut service turnaround time by 30%, directly improving customer satisfaction and operational efficiency.
-Driving fraud prevention strategy by establishing anomaly detection processes in warranty claims, safeguarding ₹10 Cr annually and protecting business margins.
- Steering telematics-driven analytics programs that optimize PDI logistics and fuel economy, generating ₹35 Cr in annual savings for business operations.
- Embedding predictive, dynamic checklists to proactively prevent vehicle failures, reducing downtime and strengthening reliability for customers.
- Shaping enterprise-wide decision-making through Agentic AI and RAG-enabled solutions, ensuring faster, data-backed decisions while reducing workforce burden.
- Acting as a strategic partner to business leaders, aligning AI initiatives with long-term growth, profitability, and operational excellence.
- Championing innovation and talent development by mentoring teams and fostering a culture of AI-driven transformation across the organization.
*Leadership Impact*:
- Proven ability to translate analytics into business strategy
- Strong track record in cost optimization, risk management, and revenue protection
-Driving digital transformation at scale with measurable impact
- Experienced in stakeholder management, cross-functional leadership, and organizational alignment
Jan 20232 yrs 6 mosJun 2025
Pune District, Maharashtra, India
- Led Industry 4.0 analytics initiatives focused on predictive maintenance for commercial vehicles, improving reliability, reducing downtime, and driving operational efficiency.
- Directed quality and warranty analytics programs to strengthen product performance, protect revenue, and enhance customer trust and brand loyalty.
- Drove logistics optimization through data-driven insights, streamlining vehicle distribution, reducing lead times, and improving supply chain efficiency.
- Pioneered the integration of GenAI and Large Language Models (LLMs) to automate quality checks, generate insights at scale, and support faster decision-making across warranty and logistics functions.
- Partnered with cross-functional leaders to embed analytics into decision-making, ensuring measurable impact on quality, cost, and service performance.
- Championed innovation in automotive analytics, aligning AI-driven initiatives with Tata Motors’ long-term vision for digital transformation.
Key Impact:
- Elevated vehicle reliability and customer satisfaction through predictive maintenance solutions.
- Reduced warranty costs and strengthened brand equity via advanced quality analytics.
- Improved logistics performance and operational efficiency across the supply chain.
- Accelerated adoption of GenAI/LLM-powered tools, setting the foundation for AI-driven transformation within the organization.
Jan 20221 yr 1 moJan 2023
Pune District, Maharashtra, India
- Engine Health Monitoring
- Developing analytics tools using Uniplot, matlab and python
- Predicting TBO, Remaining useful life for various engine components
- Estimating engine parameters from given data - Test data and Field Data
May 20211 yr 1 moMay 2022
Pune Division, Maharashtra, India
- Developed calibration for Air handling actuators – position control devices
- Developed Matlab based GUIs and scripts to automate Field data analysis – to look for patterns, faults, and capability of the software calibration
- Continuously monitored and presented capability data for over 35 On Board Diagnostic Errors using various plotting tools like Matlab, excel, Power BI, AVL concerto.
- Wrote a white paper about comparison of different models like – Genetic algorithm, Regression and ANN for Exhaust Gas Temperature predictions
Jan 20195 yrs 8 mosAug 2024
Pune Division, Maharashtra, India
As a member of Department Advisory Board for CCEW, I am responsible for
- curating the syllabus for upcoming courses offered by the college,
- helping the college and students connect with SMEs form industry
- providing feedback as an alumni member wrt college policies or courses
- promoting new ideas and innovation amongst students and teachers of the college
Aug 20173 yrs 9 mosApr 2021
Pune Division, Maharashtra, India
- Developed data models that focused on On-highway, Off-highway and Power Gen applications for engine performance features, machine performance features and diagnostics to be able to meet regulatory requirements for emissions norms like BSIV, BSIV - CEV, BS-VI, Euro VI, CPCB4+
- Collaborated with various cross-functional teams to put together system level models
- Developed and implemented data models like linear and non-linear regression, Artificial Neural Networks, and other ML techniques
Jul 20152 yrs 1 moJul 2017
Pune Division, Maharashtra, India
Technologies and tools: MATLAB, SIMULINK, Unix, C/C++, Embedded C, code generation, GUIDE, m-scripts, stateflow, RTW
- Implemented software algorithms in Simulink using model-based-development practices and knowledge of data structure for code generation using simulink models for about 30 performance features like fuel economy, drivability, driver assistance, combustion controls and air handling.
Neha’s AI Stack
Education
Master of Technology, Data Analytics
Birla Institute of Technology and Science, Pilani
20162 yrs2018
Bachelor of Engineering (BEng), Electronics and Tele Communications Engineering
Mksss Cummins College of Engineering for Women
20104 yrs2014
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