Headline

Business Analyst | CSPO | SQL | Power BI | CMS / CRM | Agile

About

Business Analyst with 4+ years of experience in requirement gathering, business process analysis, and delivering data-driven solutions across CMS and CRM platforms. My experience includes translating business needs into functional solutions through BRDs, FRDs, user stories, acceptance criteria, process mapping (As-Is / To-Be), and gap analysis. I enjoy analyzing workflows, identifying improvement areas, and designing structured solutions that improve operational efficiency and user experience. I also bring expertise in SQL, Power BI, dashboard validation, UAT, and business workflow validation, with experience across CMS platforms such as Sitecore and Umbraco within Agile environments. My QA background has strengthened my ability to create testable requirements, identify edge cases early, and contribute to high-quality solution delivery. Recently certified as a Certified Scrum Product Owner (CSPO), I’m continuing to build my Agile and product mindset while focusing on delivering value-driven business solutions. Open to Business Analyst, Agile BA, Product Analyst, and data-driven business solution opportunities.

Location

Pune

Work experience

Jr Business Analyst/Quality Analyst at HatchFast, Mar 2024 - Present · 2 yrs 4 mos, Pune District, Maharashtra, India, Business Analyst | QA Background * Gathered and documented business requirements for CMS, workflow automation, and reporting-based applications * Created BRDs, user stories, acceptance criteria, and validation scenarios for Agile delivery cycles * Executed UAT and validated 25+ business workflows to ensure alignment with business requirements and expected outcomes * Performed process analysis and gap identification, increasing workflow clarity by ~25% * Validated dashboards and reporting modules using SQL and Power BI, improving reporting accuracy by ~20% * Contributed to requirement analysis and workflow validation for AI-driven automation features and CMS platforms including Sitecore and Umbraco * Collaborated with development and QA teams for defect validation, issue resolution, and release readiness in Agile environments Tools & Skills: Business Analysis, Requirement Gathering, UAT, User Stories, SQL, Power BI, Jira, Azure DevOps, Agile/Scrum, CMS, Sitecore, Umbraco

Business Data Analyst at PurpleGrad Technologies Pvt. Ltd., Jul 2022 - Feb 2024 · 1 yr 8 mos, • Developed Power BI dashboards and interactive reports delivering actionable business insights • Performed data modelling and applied DAX functions for complex data transformation • Worked with SQL, Excel, and multiple data sources to ensure data quality and accuracy • Delivered interactive dashboards enabling data-driven decision making across business units

Full-time parenting at Career Break, Apr 2018 - Sep 2021 · 3 yrs 6 mos, Rocky Mount, North Carolina, United States, Career Break (Maternity & Full-Time Parenting) Took a planned break for maternity and early childcare. During this period, maintained learning continuity and am now eager to resume my professional career.

Relocation at Career Break, Oct 2016 - Apr 2018 · 1 yr 7 mos, Rocky Mount, North Carolina, United States, Career Break (H4 Dependent Visa) Paused full-time employment due to relocation on H4 dependent visa. Utilized this period for self-learning, focused on upskilling in areas such as [Power BI /Qlikview / SQL/ Business Analysis].

Associate Consultant at KloudData Inc., Dec 2014 - Sep 2016 · 1 yr 10 mos, Pune/Pimpri-Chinchwad Area, Associate BO/BI Consultant | Dec 2014 – Aug 2016 • Developed BI reports and dashboards using SAP Webi and Xcelsius. • Extracted data from SQL Server and Excel for dashboard creation. • Designed universes using IDT and supported troubleshooting for business users. • Built dashboards with Live Office connectivity and conducted functional testing.

Education

Master of Computer Applications (M.C.A.), Computer Science, HVPM Amaravati

Bachelor of computer Application(BCA), Computer Science, S K C Akola