Supply Chain & Sales Operations Professional | SAP | CRM | Global Manufacturing | Customer Success Excellence | Demand & Supply Planning | Global Logistics • Inventory Optimisation | 10+ Years

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai

Bachelor of Engineering - BE, Chemical Engineering
Savitribai Phule Pune University

12th, Science
kendriya vidyalaya
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Results-driven Supply Chain & Sales Operations professional with 10+ years of experience managing end-to-end operations, demand planning, logistics, inventory, customer success, and international sales support within global manufacturing environments. Currently working as a Supply Chain Manager, where I drive demand forecasting, inventory optimization, logistics coordination, and cross-functional alignment to ensure seamless operations and high customer satisfaction across international markets. I bring proven expertise in: Supply Chain Management & Demand Forecasting Sales Operations & Order Lifecycle Management Inventory Planning & Risk Mitigation Global Logistics, Export Documentation & FAT/PDI Coordination CRM-Driven Customer Success (SAP, Salesforce, Microsoft Dynamics) Throughout my career, I have: Improved inventory accuracy and operational flexibility Reduced response times and logistics costs Achieved 90%+ customer satisfaction (CSAT) Consistently exceeded KPIs, SLAs, and service benchmarks Acted as a strong bridge between Production, Quality, Finance, Sales, Vendors, and Customers With hands-on exposure to international exhibitions (Germany, Dubai, Singapore) and strong collaboration with leadership teams (MD, CFO, Global Stakeholders), I thrive in fast-paced, global, matrix organizations.
Mumbai
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Bachelor of Engineering - BE, Chemical Engineering, Savitribai Phule Pune University
12th, Science, kendriya vidyalaya