Headline

Cash Operations Analyst | Forecasting & Planning | PGDM Finance

About

I build the forecasting models and compliance systems that keep cash flowing safely through India’s banking network. At NCR Atleos, I manage end-to-end cash operations for ATM networks tied to major banking partners — State Bank of India and China Bank Corporation — forecasting cash requirements, generating indents against RBI regulatory caps, and producing audit-ready compliance reporting (Factor of Safety accuracy, cash utilization, AML controls). Before treasury operations, I spent close to two years in financial-process roles at Tata Capital and Kotak Securities — handling loan-contract servicing, backend transaction processing, and global investing query resolution. That foundation in regulated, high-volume financial operations is what now lets me move fast and stay audit-clean in cash and liquidity forecasting. PGDM in Finance — Welingkar Institute of Management | Bachelor’s in Management Studies — University of Mumbai

Location

Mumbai

AI stack

openai

Canva Magic Studio

ChatGPT

ChatGPT Images

Microsoft Copilot

Zapier

Work experience

Cash operations Analyst at NCR Atleos, Oct 2024 - Apr 2026 · 1 yr 7 mos, Mumbai, Maharashtra, India, Managed and oversaw end-to-end cash operations, ensuring full compliance with company SOPs, RBI regulations, AML (Anti-Money Laundering) norms, and internal audit controls. Forecasted ATM cash requirements across major partners like State Bank of India (SBI) and China Bank Corporation (CBC), optimizing fund availability while minimizing surplus. Planned and generated accurate cash indents aligned with banking schedules, regulatory caps, and operational fluctuations. Produced critical compliance-aligned financial reports including Factor of Safety (FOS) accuracy, cash utilization summaries, and forecasting models to support risk- informed decision-making. Conducted in-depth data analysis and crafted dashboards that helped identify compliance gaps, track exceptions, and guide strategic interventions. Facilitated internal audits and regulatory reviews, ensuring audit-readiness and zero non-compliance observations in operational processes. Led process improvement initiatives with a compliance-first lens, enhancing operational efficiency while reducing policy deviations and operational risks. Resolved transaction anomalies promptly while documenting cases per regulatory guidelines to maintain a transparent cash management trail.

CRM Associate at Tata Capital, Oct 2022 - Sep 2024 · 2 yrs, Thane, Maharashtra, India, Proactively resolved high-volume customer queries and escalations related to complex loan contracts via precision-driven email communication, boosting customer satisfaction scores by ensuring swift and thorough resolution. Spearheaded backend operations for financial processing, significantly improving transaction accuracy and reducing processing errors through meticulous attention to detail. Cultivated strong, trust-based customer relationships by delivering service excellence and tailored financial assistance, driving increased customer retention and loyalty. Leveraged advanced data analysis techniques to forecast financial trends, delivering actionable insights that empowered senior leadership in strategic decision-making. Collaborated with cross-functional teams across compliance, legal, and risk management to troubleshoot customer issues, expediting resolution timelines and enhancing operational synergy. Initiated process enhancements that streamlined workflows and elevated service standards, contributing to improved turnaround times and team efficiency. Acted as a communication bridge between customers and internal stakeholders, ensuring transparency, clarity, and alignment in every stage of the contract lifecycle.

Assistant Manager at Kotak Securities, Mar 2021 - Aug 2022 · 1 yr 6 mos, Managed global email operations for investing workflows, ensuring accurate tracking, timely responses, and adherence to SLA (Service Level Agreements). Proactively handled issue escalation management, reducing resolution time and improving operational efficiency. Led knowledge-sharing sessions on process improvements and data handling best practices, enhancing team capability and process standardization. Performed trend analysis on customer queries and generated analytical reports, enabling data-driven decision-making and strategic improvements. Executed workflow optimization initiatives to streamline processes, improving turnaround time (TAT) and overall productivity.

Education

PGDM, Finance, General, Welingkar Institute of Management

Bachelor's Degree, Management Studies, University of Mumbai

Public links

dribbble.com: https://dribbble.com/neha-barapatre

github: https://github.com/Barapatreneha2511