Neha Agrahari profile photo 1 on Tal

Neha Agrahari

Senior Director @ Flipkart | 18+yrs | Leading new consumer business & product models | Commerce, content & growth

Bengaluru

7+ years of work experience

Flipkart
Dec 20258 mosJul 2026

Bengaluru, Karnataka, India

Leading product for a new content-and-commerce venture aimed at younger consumers. - 0 to 1 Execution: Taking a new product concept from idea to private beta in under 90 days. - Product Design: Building a participation-driven platform that changes how users interact with content, moving beyond passive scrolling. - Scalable Operations: Using GenAI to build a low-cost, high-volume content infrastructure from the ground up. - Leadership: Managing a cross-functional team and aligning stakeholders to move from strategy to working product at startup speed.
Flipkart
Sep 20232 yrs 3 mosNov 2025

Bengaluru, Karnataka, India

Owned the end-to-end P&L and growth strategy for the Video Commerce business unit. - Operational Moat: Built the content and logistics framework to scale video across 1,100+ categories, including ~20k sq. ft. of studio space. - Trust-Led Experience: Designed new shopping journeys focused on product transparency and demonstration, transitioning the platform from search to discovery-led shopping. - Metric Pivot: Shifted business focus from viewership reach to bottom-line metrics like conversion, retention, and return rates. - Cost Efficiency: Reduced production costs by 83% by integrating GenAI and restructuring the operating model. Impact: 10x growth in daily user adoption 2x improvement in direct conversion rates 20% reduction in product returns (by net GMV) ~70% M1 retention 50% saving against annual operating budget
Flipkart
May 20221 yr 5 mosSep 2023

India

Site merchandising, working closely for strategic architecture of fashion discovery & experience - launched explicit & implicit personalization for fashion cohorts. - Began Video led pilots for fashion business
AEGIS GLOBAL LIMITED
Jun 20111 yr 6 mosNov 2012

Head Training function of key accounts. Managed a 26 member team & 5 key accounts
GE Capital
May 20092 yrs 2 mosJun 2011

e2e management of the emerging channels of sales & establish training function, its role, responsibilities & budgeting for DST & retail sector including Sr. management team of State Bank of India and SBM

Neha’s AI Stack

antigravity
antigravity
cursor
cursor

Education

sharda university

MBA, HR and Finance (Dual)

sharda university

20062 yrs2008

SSC; 12TH

ST. JOHNS HIGHER SECONDARY SCHOOL (TAMIL NADU BOARD)

20022002

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Headline

Senior Director @ Flipkart | 18+yrs | Leading new consumer business & product models | Commerce, content & growth

About

I’ve always been drawn to moments where industries are about to pivot- when consumer behavior moves faster than existing business models. I identify these shifts early, then build and scale the businesses around them. I have built new consumer businesses inside one of India's largest internet companies rather than optimizing existing funnels; Across roles: - Built a GenZ-focused structured binge platform, defining a new consumption model beyond endless scroll - Turned Video Commerce into a transaction-led business, redesigning shopping journeys to improve conversion and customer trust - Expanded Flipkart into long-tail platform categories, re-architecting demand, discovery, and supply systems at scale I’ve led end-to-end business charters, with product, operations, content, marketing, and data operating as a single execution unit driving growth, retention and monetisation

Location

Bengaluru

AI stack

antigravity

cursor

Work experience

Flipkart - Head, Product (Participation-first Content Platform), 2025-present at Flipkart, Dec 2025 - Jul 2026 · 8 mos, Bengaluru, Karnataka, India, Leading product for a new content-and-commerce venture aimed at younger consumers. - 0 to 1 Execution: Taking a new product concept from idea to private beta in under 90 days. - Product Design: Building a participation-driven platform that changes how users interact with content, moving beyond passive scrolling. - Scalable Operations: Using GenAI to build a low-cost, high-volume content infrastructure from the ground up. - Leadership: Managing a cross-functional team and aligning stakeholders to move from strategy to working product at startup speed.

Senior Director & Business Head, Video Commerce at Flipkart, Sep 2023 - Nov 2025 · 2 yrs 3 mos, Bengaluru, Karnataka, India, Owned the end-to-end P&L and growth strategy for the Video Commerce business unit. - Operational Moat: Built the content and logistics framework to scale video across 1,100+ categories, including ~20k sq. ft. of studio space. - Trust-Led Experience: Designed new shopping journeys focused on product transparency and demonstration, transitioning the platform from search to discovery-led shopping. - Metric Pivot: Shifted business focus from viewership reach to bottom-line metrics like conversion, retention, and return rates. - Cost Efficiency: Reduced production costs by 83% by integrating GenAI and restructuring the operating model. Impact: 10x growth in daily user adoption 2x improvement in direct conversion rates 20% reduction in product returns (by net GMV) ~70% M1 retention 50% saving against annual operating budget

Senior Director Fashion experience & Video at Flipkart, May 2022 - Sep 2023 · 1 yr 5 mos, India, Site merchandising, working closely for strategic architecture of fashion discovery & experience - launched explicit & implicit personalization for fashion cohorts. - Began Video led pilots for fashion business

Assistant Manager Training at AEGIS GLOBAL LIMITED, Jun 2011 - Nov 2012 · 1 yr 6 mos, Head Training function of key accounts. Managed a 26 member team & 5 key accounts

Circle Manager at GE Capital, May 2009 - Jun 2011 · 2 yrs 2 mos, e2e management of the emerging channels of sales & establish training function, its role, responsibilities & budgeting for DST & retail sector including Sr. management team of State Bank of India and SBM

Education

MBA, HR and Finance (Dual), sharda university

SSC; 12TH, ST. JOHNS HIGHER SECONDARY SCHOOL (TAMIL NADU BOARD)