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Neha Roy

Senior Associate Wipro

Kolkata

4+ years of work experience

Wipro
Apr 20224 yrs 2 mosMay 2026

Kolkata, West Bengal, India

Handled customer service and case management operations for the Thames Water project. Worked with SAP IS-U, SAP CRM, Temetra, and Salesforce Field Service Lightning. Resolved customer queries, managed service requests, ensured data accuracy, and maintained service quality standards.

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General

Dinabandhu Andrews Inst. of Tech. and Mgmt. 154

20183 yrs2021

Bachelor of Business Administration - BBA, Business/Commerce, General

Dinabandhu Andrews Inst. of Tech. and Mgmt. 154

20183 yrs2021

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Headline

Senior Associate Wipro

Location

Kolkata

Work experience

Senior Associate at Wipro, Apr 2022 - May 2026 · 4 yrs 2 mos, Kolkata, West Bengal, India, Handled customer service and case management operations for the Thames Water project. Worked with SAP IS-U, SAP CRM, Temetra, and Salesforce Field Service Lightning. Resolved customer queries, managed service requests, ensured data accuracy, and maintained service quality standards.

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General, Dinabandhu Andrews Inst. of Tech. and Mgmt. 154

Bachelor of Business Administration - BBA, Business/Commerce, General, Dinabandhu Andrews Inst. of Tech. and Mgmt. 154

Neha Roy - Senior Associate in Kolkata | Tal