concentrix



Master's Degree
Sardar Patel University
High School Diploma
Shree Krishna Hindi Vidhyalaya (Gujrati-Medium Secondary Section)
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Vadodara
Banking at Concentrix Payment Services
Operations Representative at CONCENTRIX SERVICES PVT LTD, Nov 2022 - Present · 3 yrs 8 mos, Cultivated strong working relationships with Internal department to drive successful outputs. Identified areas of opportunity for process improvement aimed to enhancing customer satisfaction levels. Utilized communication skills to provide superior customer services and support.
Back Office Executive at Sharbat Corporation, Sep 2021 - Oct 2022 · 1 yr 2 mos, Managed daily office operations efficiently while ensuring compliance with established policies and Procedures. Organized filling systems for easy retrieval of documents when needed. Handled customer inquiries promptly and professionally through phone calls or emails.
Master's Degree, Sardar Patel University
High School Diploma, Shree Krishna Hindi Vidhyalaya (Gujrati-Medium Secondary Section)