---
title: "Neeraj Agarwal - Associate Director - Engineering in Bengaluru | Tal"
description: "Meet Neeraj Agarwal, Associate Director - Engineering | Hands On | Led orgs with 16+ engineers | Scaled large distributed systems | AI, Supply Chain, Insurance based in Bengaluru. AI stack includes claude code and cursor."
image: "https://tal.club/meet/neeraj-kumar-agarwal/share-image"
---

# Neeraj Agarwal on Tal

## Headline

Associate Director \- Engineering \| Hands On \| Led orgs with 16\+ engineers \| Scaled large distributed systems \| AI, Supply Chain, Insurance

## About

I lead engineering orgs up to 16\+ engineers \(including managers\) across India and the US, owning full product lines end\-to\-end\. My work spans real\-time AI products, large\-scale distributed systems, supply chain logistics, and insurance platforms\. I specialize in building high\-reliability systems, scaling teams, and driving engineering performance\. I’ve delivered outcomes such as: • MTTA reduction to <1\.5 minutes via proactive performance & on\-call systems • 40% reduction in last\-mile delivery fraud at Jumbotail • 23% improvement in check\-ins via geolocation accuracy models • Built org\-wide platforms for observability, performance testing, and compliance • Led RAG and conversational AI agent initiatives I operate with a hands\-on, data\-driven leadership style and work closely with C\-level executives to influence product strategy, improve reliability, and accelerate delivery\.

## Location

Bengaluru

## AI stack

claude code

cursor

## Work experience

Associate Director \- Engineering at Keka HR, Feb 2026 \- Present · 7 mos, Bengaluru, Karnataka, India

Senior Engineering Manager at Observe\.AI, Mar 2024 \- Dec 2025 · 1 yr 10 mos, Bengaluru, Karnataka, India, • Spearheaded Real\-Time product engineering, working directly with CTO/CPO • Built performance testing & observability platforms • Reduced MTTA <1\.5 minutes • Drove 5x revenue impact via reliability & delivery acceleration • Built a real\-time RAG pipeline for knowledge base ingestion • Led India \+ US engineers • Influenced enterprise deals by aligning product capabilities to customer requirements • Drove security & compliance execution

Engineering Manager at Jumbotail, Oct 2022 \- Feb 2024 · 1 yr 5 mos, Bengaluru, Karnataka, India, • Owned 25\+ microservices, Web portals, Android apps • Cut last\-mile fraud by 40% • Deployed doorstep time prediction model • Geolocation accuracy model reduced travel times, boosted check\-ins 23% • Led 10\-engineer team

Senior Engineering Manager at Acko, Aug 2020 \- Oct 2022 · 2 yrs 3 mos, Bengaluru, Karnataka, India, • Owned policy \+ claims engineering for automobile insurance • BPMN rollout for endorsement workflows • Built org\-wide on\-call, testing, and release review processes • Managed 2 teams \(8–14 engineers\)

Engineering Manager at MoEngage Inc\., Jan 2020 \- Jul 2020 · 7 mos, Bengaluru, Karnataka, India

## Education

Bachelor of Engineering \(B\.E\.\), Computer Engineering, Netaji Subhas Institute of Technology

[View the original profile](https://tal.club/meet/neeraj-kumar-agarwal)

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