Neelkumar Desai
Assistant Operations Manager @ GOLOKA DAIRY PRODUCTS | Operational Efficiency, Team Coordination
Valsad
6+ years of work experience
Dec 20232 yrs 11 mosPresent
Valsad
1. Assist in managing and coordinating daily operational activities to ensure efficiency and compliance with organizational policies.
2. Collaborate with various departments, providing support to teams and facilitating communication to streamline operations using AI Tools.
3. Identify opportunities for process enhancement, develop strategies for improvement, and implement efficient workflows to enhance overall operational effectiveness using AI Tools wherever applicablee
4. Oversee and support frontline staff, ensuring they understand and fulfill their responsibilities while maintaining a positive work environment.
5. Analyze operational data to identify trends, track key performance indicators, and make informed recommendations for optimization.
6. Assist in managing resources effectively, including personnel, equipment, and materials, to meet operational objectives within budget constraints.
7. Address operational challenges promptly, propose solutions, and work collaboratively with the management team to implement corrective actions.
8. Maintain accurate records of operational activities, procedures, and policies to ensure compliance and support future decision-making.
Jul 20221 yr 6 mosDec 2023
Vapi, Gujarat, India
◦ Creating paperwork and forms to smoothly transport products through the phases and formalities of import and export . To verify that shipping, handling, storage, and customs costs are billed accurately, reviewing documentation and keeping a database that tracks the whole process.
◦ Maintaining all records in book-keeping which includes Bill booking, Vouchers, Ledger reconciliation with Maintaining day-to-day accounting records
◦ Experienced in using Microsoft Dynamics 2012 (ERP)
Assisted in auditing to the Big 4 ( EY, Delloite) for accurately auditing Imports Department of the company
Apr 20211 yr 2 mosMay 2022
Valsad, Gujarat, India
• Closely monitored markets through various channels to determine financial trends and threats • Maintained excellent client relationships by helping them throughout multiple processes, such as filling in applications, recommending appropriate deals, and analyzing risks • Provided high-quality financial advice to managers, explaining different types of risks involved and appropriate financial information
May 202011 mosMar 2021
London, England, United Kingdom
✓ Maintain professional communication during phone calls, and written
communications in line with company expectations and values.
✓ Management and re-direction of incoming calls - act as the first point of
contact for customer queries/enquiries.
✓ Completion of associated administration, with great attention to detail
including calls, query resolution and scheduling follow up calls
May 202011 mosMar 2021
• Maintain professional communication during phone calls, and written communications in line with company expectations and values • Management and re-direction of incoming calls - act as the first point of contact for customer queries/enquiries • Completion of associated administration, with great attention to detail including calls, query resolution and scheduling follow up calls
Neelkumar’s AI Stack
Education
Master of Business Administration - MBA, Business Administration and Management, General
University of Northampton
20192 yrs2021
Bachelor's degree, Business Administration, Finance
Veer Narmad South Gujarat University, Surat
20153 yrs2018
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