Headline

SIUE MS’26 (STEM) | Southern Illinois University Edwardsville | Linux Engineer | Infrastructure Engineer

About

At Ericsson, I worked as a Linux Engineer, deploying and securing 50+ enterprise Linux servers across RHEL, CentOS, and Ubuntu platforms. I contributed to improving deployment efficiency by 40% and maintaining 99.9% uptime for systems supporting over 10,000 users. I played a key role in automating 80+ infrastructure operations using Ansible Tower and cron jobs, which improved operational efficiency by 30% and reduced configuration errors by 60%. I also managed zero-downtime patching across 100+ systems and optimized virtual memory for 200+ virtual machines, improving overall system performance and stability. Holds an M.S. in Computer Science with a strong foundation in computer systems and problem-solving, focusing on scalable systems, Linux security, and infrastructure automation. I hold a Bachelor of Technology in Computer Science along with certifications in Linux, SQL, and business essentials, strengthening my foundation in enterprise system administration and automation.

Location

Edwardsville

Work experience

Linux Engineer at Ericsson, Dec 2021 - Jul 2024 · 2 yrs 8 mos, India, Provided technical support for Windows and Linux systems by troubleshooting hardware, software, and network issues. Assisted with Active Directory administration user account creation, password resets, and access requests. Supported server and virtual machine deployments and performed routine system maintenance, software installations, and OS updates. Assisted in troubleshooting network connectivity issues involving TCP/IP, DNS, and remote access tools. Managed support tickets using ServiceNow and maintained accurate IT asset records and documentation. Collaborated with senior engineers to resolve incidents and support daily IT operations.

Infrastructure Engineer at SRI PARANDHAMA TECNOLOGIES, Jun 2021 - Nov 2021 · 6 mos, Hyderabad, Provided infrastructure and helpdesk support for Windows and Linux systems using ServiceNow. Monitored system performance using tools like Nagios and Grafana, and assisted in identifying and resolving issues Supported backup and storage-related tasks using PowerShell and Bash scripts under supervision. Assisted in network troubleshooting activities involving TCP/IP, VLANs, and firewall configurations. Documented troubleshooting steps and contributed to standard operating procedures (SOPs) for the support team.

Education

Master of Science - MS, Computer Science, Southern Illinois University Edwardsville

Bachelor of Technology - BTech, Computer Science, Sir C.R.R. College Of Engineerng