---
title: "Navodit Ravi - Senior Growth and Retention Manager in Bengaluru | Tal"
description: "Meet Navodit Ravi, Retention & Lifecycle Marketing | CRM & MarTech Strategy | AI-Enabled Marketing | E-commerce and D2C | Subscription & LTV Growth based in Bengaluru. AI stack includes aistudio, gemini, and Bolt.new. Explore public work links including navoditravi.in."
image: "https://tal.club/meet/navodit-ravi/share-image"
---

# Navodit Ravi on Tal

## Headline

Retention & Lifecycle Marketing \| CRM & MarTech Strategy \| AI\-Enabled Marketing \| E\-commerce and D2C \| Subscription & LTV Growth

## About

Retention & Lifecycle Marketing professional focused on building CRM systems that drive repeat purchase, subscription adoption, and long\-term customer value across Consumer Internet and E\-commerce\. My experience spans entrepreneurial ventures, early\-stage startups, and large international e\-commerce organizations, allowing me to operate effectively in both 0→1 environments and structured enterprise teams\. I’ve built retention frameworks from scratch, implemented MarTech stacks, defined lifecycle KPIs, and designed automation journeys that turn owned channels into predictable revenue engines\. Core strengths include: • Lifecycle & CRM strategy • RFM & behavioral segmentation • Cohort analysis & retention dashboards • Subscription\-led revenue growth • Marketplace growth \(Amazon\) I actively explore AI\-driven marketing workflows, applying generative AI and automation tools to improve campaign creation, experimentation, and analytics\.

## Location

Bengaluru

## AI stack

aistudio

gemini

Bolt\.new

Gamma

Supabase

Vercel AI SDK

## Work experience

Senior Growth and Retention Manager at Caramelly, Aug 2024 \- Present · 2 yrs 2 mos, Greater Bengaluru Area, Leading lifecycle\-led growth, subscription strategy, and category expansion across D2C, marketplaces, and B2B for a specialty coffee brand\. •Scaled Amazon revenue 6\.5x within 12 months by restructuring catalog strategy, performance marketing, and marketplace analytics\. •Designed and launched a Coffee Subscription Program, increasing Average LTV by 125% and improving monthly retention to \~45% by aligning replenishment cycles to real consumption behavior\. •Engineered custom, AI\-driven \(vibe\-coded\) cohort\-level dashboards to monitor repeat rates, SKU performance, and subscription adoption, resulting in an 80% reduction in manual reporting latency and a 22% improvement in inventory forecasting accuracy\. •Launched the Coffee Beans category; first as a curated marketplace partnering with leading Indian roasters to validate demand, then expanded into Caramelly’s own private\-label bean line based on consumption and cohort insights\. •Led experiential brand initiative “Sip & Swirl” to deepen community engagement across key 3 metro cities\.

Founder's Office at upliance\.ai, May 2023 \- Dec 2023 · 8 mos, Bangalore Urban, Karnataka, India, •Strategically led outreach and engagement with HRs, Founders, and Admins at major MNCs\(Amazon, Ather, Swiggy\) startups and co\-working spaces \(WeWorks\), driving product demonstrations and trials of delishUp across Bangalore, resulting in enhanced corporate sector sales and brand visibility\. •Spearheaded the launch of delishUp on major e\-commerce platforms\(Amazon, Flipkart, IndiaMart\), managing vendor relations and optimizing product listings with A\+ content and high\-quality images, enhancing visibility and market position\. •Directed successful Amazon advertising campaigns, utilizing demographic targeting to enhance visibility and sales, significantly contributing to the success of the Great Indian Freedom Sale 2023\. •Conducted in\-depth data analysis of customer usage patterns, including purchase to activation time, cooking frequency, and feature utilization, to derive actionable insights for targeted product development and enhancement\. •Led the development and execution of delishUp's offline retail strategy, formed partnerships and implemented sales incentives with appliance retailers, and conducted staff training to enhance product knowledge and customer interaction\.

User Engagement and Retention Consultant \- Shopify D2C stores at Millions Kart, Aug 2020 \- Aug 2024 · 4 yrs 1 mo, Remote, Directed the retention and lifecycle strategy for a portfolio of Shopify\-based D2C brands, driving sustainable owned\-channel growth across fashion and mobile accessory categories\. •Architected an integrated multi\-channel automation ecosystem using Klaviyo and BiteSpeed, synchronizing Email and WhatsApp journeys to maximize lifecycle\-driven engagement\. •Scaled the revenue contribution of owned channels \(Email \+ WhatsApp\) to \~16% of total monthly turnover through rigorous behavioral segmentation and targeted campaign calendars\. •Optimized checkout and post\-purchase sequences through automated bundling and cross\-sell triggers, resulting in a \~71% increase in Average Order Value \(AOV\) within 8 months\. •Boosted customer retention rates by 1\.4x within one year by re\-engineering post\-purchase journeys and implementing precision\-timed repeat\-purchase nudges\. •Spearheaded the end\-to\-end launch of the brand’s mobile app via AppBrew, integrating push notification strategies and lifecycle messaging to drive mobile\-first repeat orders\. •Compounded long\-term customer value \(LTV\) by 44% through the strategic execution of high\-impact monthly contests and influencer\-led lifecycle campaigns\. •Engineered advanced Klaviyo automation flows including welcome, abandoned cart, and win\-back sequences to create a predictable revenue engine from the existing customer base\.

User Retention \| CLM at HNAK\.com, Mar 2018 \- Mar 2023 · 5 yrs 1 mo, I successfully led the development of user retention and engagement strategies at HNAK\.com, driving significant improvements in CRM performance\. • Architected an omnichannel CRM infrastructure that integrated Push, SMS, WhatsApp, and Email, boosting CRM\-led revenue by 28%\. • Executed A/B and Multivariate testing, increasing Click\-Through Rates by 18% across mobile push notifications\. • Maintained a 99% inbox placement rate through rigorous database hygiene and list cleaning protocols\.

Senior Online Marketing Manager at Skillenza, Jun 2016 \- Feb 2018 · 1 yr 9 mos, Bengaluru, Karnataka, India, is a platform using which companies of various scales hire talent or brand themselves through Hackathons or Online Challenges\. Managed a team of 7\. •My primary role was to get students/employees to attend hackathons by driving sign\-ups on a dedicated landing page for the organizing company\.

## Education

PG Certificate in AI\-Enabled Digital Marketing & MarTech, Marketing, Indian Institute of Technology, Roorkee

B\.E\., Computer Science, Visvesvaraya Technological University

## Public links

- navoditravi\.in: https://navoditravi\.in/

[View the original profile](https://tal.club/meet/navodit-ravi)

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