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Navjyot Singh

Product @Policybazaar | Lean Digital Transformation | Intern @TCPL (PPI) | MBA-SIBM Pune Co’24 | Unstop Top 10 College Champions | AIR 8 PGDBA 2022 | Consulting & Strategy Club - Ex Senior Member

Howrah

4+ years of work experience

FundsIndia
Apr 20266 moPresent

Bellandur

PolicyBazaar.com
Sep 20241 yr 8 mosApr 2026

Gurugram

• Designed and launched an unassisted verification flow (OTP-based post-payment confirmation) covering 48K+ error-free STP cases/month, reducing call-verification cost by ~57% (₹1.03 Cr annual savings), freeing ~30 FTE agent capacity, and improving user experience with faster, self-service verification. • Collaborated with cross-functional teams to launch Ring AI, an AI chatbot that improved response times by 35% and automated 30% of customer queries • Spearheading the development of Agent Studio, an internal product designed to revolutionize targeted selling of health insurance policies. This AI-powered platform enhances customer profiling and pitch optimization, empowering agents with data-driven insights to boost conversions and elevate user experience. By integrating behavioral analytics and smart recommendations, Agent Studio is set to redefine digital insurance sales strategies and maximize efficiency. • Leading End-to-End Product Integrations: Overseeing seamless integration of health insurance products across mobile apps and websites. • Designed the FlexiPay Feature for Insurers: Led the end-to-end development of the FlexiPay feature, enabling insurers to offer flexible payment options to users. Collaborated with cross-functional teams to integrate the feature seamlessly into the platform, improving user affordability and boosting insurer adoption. • Enhancing User Experience: Collaborating with insurers, developers, and QA teams to improve customer journeys and drive engagement. • Managing the Complete Customer Journey (CJ): Optimizing the user flow from product discovery to purchase, ensuring a frictionless experience. • Driving Business Impact: Aligning integrations with business goals to improve conversion rates and product adoption. • Bridging Technical & Business Requirements: Translating insurer and business needs into actionable development tasks for smooth execution.
Tata Consumer Products
Apr 20232 moJun 2023

Bengaluru, Karnataka, India

Product Development & Technology Identification to Automate & Improve Process, Business Transformation • Designed a wireframe for the portal, which guided the development of the final automation product • Automated the process by identifying R.P.A. and intelligent automation technologies and vendors • Reduced turnaround time for the R.M. price updating process in procurement from 3 hours to 1 click • Improved turnaround time for the Cost Model Management process from 2 hours per day to 1 click • Revamped artwork approval through real-time collaboration tool, reducing T.A.T. from 20 days to 1 day • Received a PPI for exceptional performance
Mindler
Feb 20232 mosMar 2023

Pune, Maharashtra, India

• Developed a B.R.D. with design & functionality recommendations to boost user engagement on main landing page • Conducted primary research to identify consumer pain points to drive UI/UX ideation, optimizing product experience • Received a LOR for exceptional performance
GreyB
Jun 20211 yr 1 moJun 2022

Chandigarh, India

• Derived insights on patent portfolios and patent applications across 350 companies and 8 Inventors for multiple clients • Streamlined and standardized the process of performing Technical Analysis of patent portfolios of various companies • Generated comprehensive analysis reports for consulting and landscaping projects, tailoring solutions to diverse client needs • Automated and mechanized the template and chart creation process of the analysis reports for the companies and clients • Formulated product strategies related to UI/UX to enhance and drive user engagement for the website of Insights Gate • Developed dashboards for patent portfolio analysis, empowering clients with actionable insights to enhance their R&D strategy • Received a letter of appreciation within 3 months of joining the organization
JSW Cement
Jun 20191 y 1 moJul 2020

Salboni

Navjyot’s AI Stack

claude
claude
codex
codex
cursor
cursor
gemini
gemini
opencode
opencode
Granola
Granola

Education

Symbiosis Institute of Business Management, Pune

Master of Business Administration - Operations and Marketing

Symbiosis Institute of Business Management, Pune

20222 yrs2024
Institute of Engineering & Management (IEM)

Bachelor of Technology - BTech, Electrical Engineering

Institute of Engineering & Management (IEM)

20154 yrs2019

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Headline

Product @Policybazaar | Lean Digital Transformation | Intern @TCPL (PPI) | MBA-SIBM Pune Co’24 | Unstop Top 10 College Champions | AIR 8 PGDBA 2022 | Consulting & Strategy Club - Ex Senior Member

About

My career objective is to work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a graduate to grow while fulfilling organizational goals.

Location

Howrah

AI stack

claude

codex

cursor

gemini

opencode

Granola

Work experience

Product Management at FundsIndia, Apr 2026 - Present · 6 mo, Bellandur

Product Manager at PolicyBazaar.com, Sep 2024 - Apr 2026 · 1 yr 8 mos, Gurugram, • Designed and launched an unassisted verification flow (OTP-based post-payment confirmation) covering 48K+ error-free STP cases/month, reducing call-verification cost by ~57% (₹1.03 Cr annual savings), freeing ~30 FTE agent capacity, and improving user experience with faster, self-service verification. • Collaborated with cross-functional teams to launch Ring AI, an AI chatbot that improved response times by 35% and automated 30% of customer queries • Spearheading the development of Agent Studio, an internal product designed to revolutionize targeted selling of health insurance policies. This AI-powered platform enhances customer profiling and pitch optimization, empowering agents with data-driven insights to boost conversions and elevate user experience. By integrating behavioral analytics and smart recommendations, Agent Studio is set to redefine digital insurance sales strategies and maximize efficiency. • Leading End-to-End Product Integrations: Overseeing seamless integration of health insurance products across mobile apps and websites. • Designed the FlexiPay Feature for Insurers: Led the end-to-end development of the FlexiPay feature, enabling insurers to offer flexible payment options to users. Collaborated with cross-functional teams to integrate the feature seamlessly into the platform, improving user affordability and boosting insurer adoption. • Enhancing User Experience: Collaborating with insurers, developers, and QA teams to improve customer journeys and drive engagement. • Managing the Complete Customer Journey (CJ): Optimizing the user flow from product discovery to purchase, ensuring a frictionless experience. • Driving Business Impact: Aligning integrations with business goals to improve conversion rates and product adoption. • Bridging Technical & Business Requirements: Translating insurer and business needs into actionable development tasks for smooth execution.

Product Management Intern at Tata Consumer Products, Apr 2023 - Jun 2023 · 2 mo, Bengaluru, Karnataka, India, Product Development & Technology Identification to Automate & Improve Process, Business Transformation • Designed a wireframe for the portal, which guided the development of the final automation product • Automated the process by identifying R.P.A. and intelligent automation technologies and vendors • Reduced turnaround time for the R.M. price updating process in procurement from 3 hours to 1 click • Improved turnaround time for the Cost Model Management process from 2 hours per day to 1 click • Revamped artwork approval through real-time collaboration tool, reducing T.A.T. from 20 days to 1 day • Received a PPI for exceptional performance

Product Management Intern at Mindler, Feb 2023 - Mar 2023 · 2 mos, Pune, Maharashtra, India, • Developed a B.R.D. with design & functionality recommendations to boost user engagement on main landing page • Conducted primary research to identify consumer pain points to drive UI/UX ideation, optimizing product experience • Received a LOR for exceptional performance

Research Analyst - Insight Gates at GreyB, Jun 2021 - Jun 2022 · 1 yr 1 mo, Chandigarh, India, • Derived insights on patent portfolios and patent applications across 350 companies and 8 Inventors for multiple clients • Streamlined and standardized the process of performing Technical Analysis of patent portfolios of various companies • Generated comprehensive analysis reports for consulting and landscaping projects, tailoring solutions to diverse client needs • Automated and mechanized the template and chart creation process of the analysis reports for the companies and clients • Formulated product strategies related to UI/UX to enhance and drive user engagement for the website of Insights Gate • Developed dashboards for patent portfolio analysis, empowering clients with actionable insights to enhance their R&D strategy • Received a letter of appreciation within 3 months of joining the organization

Graduate Engineer Trainee at JSW Cement, Jun 2019 - Jul 2020 · 1 y 1 mo, Salboni

Education

Master of Business Administration - Operations and Marketing, Symbiosis Institute of Business Management, Pune

Bachelor of Technology - BTech, Electrical Engineering, Institute of Engineering & Management (IEM)