Headline

IT Operations | Azure | AWS | GCP | Data Center Migration | IT Governance | Patch Management | Vulnerability Management | ISO 27001: Lead Audit | ITAM | ITSM | SOC Audit | Incident Response | CIS Hardening

About

I spend most of my time untangling complex infrastructure problems and making them easier to run. That usually means improving virtualization, tightening vulnerability management, or supporting data center and cloud moves without disrupting business operations. In recent roles, I’ve streamlined virtualization to improve performance and resource use, then backed that up with stronger monitoring and governance., Azure cost savings by collaboration with FinOps. At AB InBev, I also helped reduce vulnerabilities by 90%, meet 95% CIS hardening compliance and 100% patching compliance.

Location

Greater Bengaluru Area

AI stack

aistudio

claude

gemini

Work experience

Subject Matter Expert Infrastructure at Anheuser-Busch InBev, Aug 2021 - Present · 5 yrs 2 mos, India, Key Result Areas: Managed cross-functional teams in 3 global locations, ensuring seamless communication and project alignment. Redesigned and optimized on-premises data center configuration to enhance reliability and scalability for Windows Failover Cluster, Hyper-V, and SCCM Patch Management, resulting in a 30% decrease in incident response time and a 20% reduction in hardware maintenance costs. Providing expertise in Microsoft Azure, Amazon Aws and Cloud Security utilizing ORCA tool and Topia Vicarius. Collaborated with IT teams to remediate vulnerabilities discovered during assessments, strengthening overall security posture. Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence. Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices. Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations. Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency. Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management. Enhanced company-wide communication by implementing unified messaging systems and tools. Reduced system downtime through proactive monitoring and timely resolution of issues. Developed comprehensive disaster recovery plans, ensuring business continuity during unforeseen events.

IT Consultant at TEKsystems, Nov 2020 - Aug 2021 · 10 mos, Bangalore Urban, Karnataka, India, Key Result Areas: Implemented monitoring and alerting system resulting in improved system performance and uptime. Developed and implemented project management methodology resulting in improved efficiency and cost savings. Managed budget, timeline, and resource allocation resulting in on-time and under budget project completion. Ensured minimal downtime during migration, resulting in a 99% uptime rate. Reduced IT project completion time by 25% through implementation of agile methodologies. Directed the continuous review of current systems, reducing costs by 15%. Delivered training sessions on secure coding practices and threat mitigation strategies for development teams, fostering a culture of security awareness within the organization. Conducted regular vulnerability scans to maintain up-to-date knowledge of potential threats and system weaknesses.

Manager IT at AXISCADES, May 2017 - Nov 2019 · 2 yrs 7 mos, Bangalore, Key Result Areas: Streamlined virtualization processes for enhanced performance, through the optimization of resource allocation and workload management. Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices. Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations. Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency. Orchestrated the implementation of Microsoft Dynamics 365 (ERP System) and Office 365 Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings. Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization. Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management. Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth. Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.

Lead Consultant at ITC Infotech, Apr 2016 - Apr 2017 · 1 yr 1 mo, Bengaluru, Karnataka, India, Key Result Areas: Streamlined virtualization processes for enhanced performance, through the optimization of resource allocation and workload management. Implemented advanced monitoring tools to identify potential issues before they became critical, ensuring smooth operations. Established performance benchmarks to continuously measure the effectiveness of implemented virtualization solutions, driving further optimization efforts. Improved virtualization infrastructure by designing and implementing efficient system solutions. Partnered with vendors in selecting suitable hardware/software components for effectively supporting existing/future virtualization requirements. Managed relationships with stakeholders by providing timely updates on project progress, challenges, and solutions. Enhanced system reliability with thorough troubleshooting and root cause analysis of complex virtualization issues. Provided cybersecurity expertise on applications development projects, enabling appropriate operating environment configurations.

Technical Specialist at Happiest Minds Technologies, Jan 2013 - Nov 2015 · 2 yrs 11 mos, bangalore,india, Key Result Areas: Led IT server and desktop operational and strategic planning, fostering innovation, project planning, and coordinating resource allocation. Trained Team Leads and individual contributors on tools, processes, and skill sets to achieve team objectives; providing guidance and feedback to team members as needed. Played a key role in developing and executing annual budgets Developed business cases and conducting cost/benefit analyses for IT spending and initiatives. Managed the deployment, monitoring, maintenance, development, upgrade, and support of all IT workstations, mobile devices, video conferencing, and phones. Worked as an escalation point for IT Support Specialists and IT Administrators, in partnership with the TechOps team. Tracking team metrics, ensuring delivery on reactive and proactive goals, and leading weekly meetings. Ensured data security, network access, and backup systems are secure. Monitored major projects, IT budgets, priorities, standards, procedures, and overall IT performance; providing ISMS awareness training and audit documentation for IT. Managed IT infrastructure and monitoring (SCOM), application, patch, and compliance management (SCCM), as well as Hyper-V Management. Highlights: Appreciations from Customer, Q1 2014 Awards for Learning Evangelist from Happiest Minds, Spot award, Promotion, 3 On-site successful integration (Singapore, Vietnam, Taipei) and 21 sites off-shore Support for integration and BAU operations.

Education

Master of Business Administration - MBA, Computer and Information Sciences and Support Services, Suresh Gyan Vihar University

Bachelor's degree, computer Applications, Suresh Gyan Vihar University