---
title: "Naveen Kumar - Senior Consultant in Bengaluru | Tal"
description: "Meet Naveen Kumar, Senior Consultant @ EY based in Bengaluru. AI stack includes langchain, langsmith, and notion."
image: "https://tal.club/meet/naveen-kumar-1/share-image"
---

# Naveen Kumar on Tal

## Headline

Senior Consultant @ EY

## About

Currently a Senior Consultant at EY with 4\+ years of experience owning product growth and execution from discovery to scale\. I have led revenue\-focused growth initiatives in high\-volume contact centers and built internal AI products that delivered measurable gains in efficiency and time\-to\-value\. My work sits at the intersection of product, growth, and analytics\. I enjoy taking ambiguous business problems, defining clear north\-star metrics, and designing experiments that translate into real, measurable outcomes\. Across projects, I have partnered closely with engineering, design, analytics, and business teams to drive adoption, improve decision\-making, and scale impact\.

## Location

Bengaluru

## AI stack

langchain

langsmith

notion

openai

## Work experience

Senior Consultant at EY, Oct 2024 \- Present · 1 yr 7 mos, Bengaluru, Karnataka, India, Led revenue and patient experience improvement for a large hospital chain by optimizing contact center operations, resulting in a significant increase in conversation\-to\-payment conversion, a sharp reduction in missed\-call leakage, and measurable annual revenue uplift\. Built a 0→1 internal AI product to accelerate conversational AI deployments, resulting in substantially reduced delivery time, lower manual analyst effort, and faster time\-to\-value across implementations\.

Consultant at EY, Oct 2022 \- Oct 2024 · 2 yrs 1 mo, Bengaluru, Karnataka, India, Delivered a unified voice and chat analytics platform to replace manual, Excel\-driven QA workflows, resulting in shorter evaluation cycles, standardized reporting, and strong adoption across QA and supervisory teams\. Designed a structured effort and pricing estimation model to improve pre\-sales accuracy, resulting in reduced delivery escalations, improved pricing accuracy, and meaningful annual cost savings\.

Associate Consultant at EY, Jul 2021 \- Oct 2022 · 1 yr 4 mos, Bengaluru, Karnataka, India, Led end\-to\-end delivery of conversational AI solutions for enterprise clients, resulting in smoother go\-lives, faster onboarding, and consistent conversion of pilots into long\-term deployments\.

## Education

Advanced Growth Strategy Program, GrowthX®

Bachelor of Technology \- BTech, Electronics and Communications Engineering, Vellore Institute of Technology

[View the original profile](https://tal.club/meet/naveen-kumar-1)

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