Headline

Quality Analyst | Manual & Functional Testing | Guidewire · JIRA · Postman · Splunk | P&C Insurance Domain

About

I'm a Quality Analyst specialising in manual and functional testing across complex, enterprise-grade applications — with deep domain expertise in Property & Casualty (P&C) insurance and Guidewire implementations. My work spans the full STLC — from requirement analysis and test case design to regression cycles, UAT, and defect closure. I've achieved 98% test coverage on high-complexity policy transactions and reduced defect resolution time by 20% through disciplined JIRA workflows and close developer collaboration. Beyond functional testing, I bring hands-on API testing experience (Postman), backend log analysis (Splunk Cloud), and AI-assisted QA documentation (Microsoft Copilot) — skills that make me effective across both domain-heavy and general IT product environments. I work well in Agile teams. I ask the right questions early. And I treat every test cycle as a quality gate, not a formality.

Location

Hyderabad

Work experience

Cloud CIS at UST, Jan 2024 - Present · 2 yrs 5 mos, Hyderabad, Executing end-to-end manual testing for a large-scale Guidewire-based P&C insurance platform — covering PolicyCenter and BillingCenter across functional, regression, integration, and UAT cycles. Key contributions: • Designed and executed comprehensive manual test cases covering policy lifecycle events — new business, endorsements, renewals, cancellations, and billing generation • Achieved 98% test coverage on complex policy transactions, catching critical defects before production • Reduced defect resolution time by 20% through structured JIRA defect tracking and cross-functional collaboration with developers and BAs Conducted API testing via Postman — validating integrations between Guidewire modules and downstream systems, including payload accuracy, status codes, and data consistency • Used Splunk Cloud for backend log analysis, enabling faster root cause identification on integration and billing defects • Leveraged Microsoft Copilot to streamline test case creation, defect trend analysis, and QA documentation quality • Validated critical data flows between PolicyCenter and BillingCenter, reducing integration failures and improving release confidence • Active Agile contributor across sprint planning, daily stand-ups, and retrospectives

Quality Assurance Analyst at Tech Mahindra, Feb 2022 - Dec 2023 · 1 yr 11 mos, Delivered structured manual QA across Guidewire PolicyCenter — focused on risk-based test planning, billing validation, and full defect lifecycle ownership. Key contributions: • Collaborated with BAs and product owners to analyse requirements and build test cases ensuring end-to-end functional coverage • Applied risk-based testing to identify high-impact areas in PolicyCenter early — improving defect detection and reducing late-stage escapes * Validated billing transactions, payment histories, invoicing records, and customer account data — maintaining data accuracy and reducing production incidents • Managed defect lifecycle end-to-end: logging, tracking, retesting, and closure across multiple parallel releases • Contributed to regression and integration testing cycles within fast-paced Agile sprints

Technical Analyst at Tech Mahindra, Feb 2022 - Apr 2023 · 1 yr 3 mos

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, St.Peter's Engineering College

Intermediate, Junior High/Intermediate/Middle School Education and Teaching, Narayana Institute