---
title: "Naveen Kumar - Principal Technical Program Manager in Bengaluru | Tal"
description: "Meet Naveen Kumar, Strategic Operator | AI-First Transformation & Operating Models | Scaling Lean, High-Leverage Program Systems | Retail Supply Chain (Ecom & Stores) | Ex-Walmart, Amazon based in Bengaluru."
image: "https://tal.club/meet/naveen-36/share-image"
---

# Naveen Kumar on Tal

## Headline

Strategic Operator \| AI\-First Transformation & Operating Models \| Scaling Lean, High\-Leverage Program Systems \| Retail Supply Chain \(Ecom & Stores\) \| Ex\-Walmart, Amazon

## About

I work at the intersection of strategy, supply chain transformation, and large\-scale execution, typically in environments with a focus on building and operating data\-driven / instrumented systems\. I have led end\-to\-end transformation programs across retail and e\-commerce ecosystems—spanning stores, dark stores, distribution centers, and omni\-channel supply chains—including implementations across WMS, TMS, and storefront platforms\. A key part of my role involves navigating cross\-functional dynamics and decision pathways, aligning stakeholders across business, product, and engineering to keep execution unblocked and directionally consistent\. Am currently leading program for supply chain spanning cold chain, automated / manual DCs, dark stores, omni channel pop\-up FCs for online and offline experience\.

## Location

Bengaluru

## Work experience

Principal Technical Program Manager at Walmart Global Tech India, Jul 2019 \- Present · 7 yrs 1 mo, Bengaluru, Karnataka, India, \- Led supply chain and commerce transformation programs serving 200M\+ customers globally, delivering measurable improvements in operational efficiency and customer experience \- Built and scaled TPM teams across distributed squads, establishing accountability frameworks that improved on\-time delivery significantly \- Spearheaded AI/ML integration initiatives that automated critical decision\-making processes, reducing manual errors by upto 70% and improving data accuracy across core systems \- Delivered cloud\-native catalog and data platforms using machine learning, resulting in 20% faster customer discovery and improved search relevance \- Established remote\-first operating model with OKRs and structured cadences, enabling seamless collaboration across 5 time zones and 12\+ engineering teams \- Navigated complex regulatory environments while driving digital transformation, balancing compliance requirements with business velocity and innovation goals

Sr\. Technical Program Manager at Amazon, Dec 2016 \- Jul 2019 · 2 yrs 8 mos, Bengaluru, Karnataka, India, \- Led Flash platform development for Amazon's custom accounting system, balancing regulatory compliance with seller experience across finance, compliance, and payments teams \- Expanded platform coverage from 40% to 100% catalog penetration within 12 months through systematic business onboarding and adoption framework \- Built automated funds flow pipeline for Amazon Payments that eliminated 36 man\-days/month of manual reconciliation during high\-traffic events like Prime Day \- Designed prioritization framework that enabled scaling from 3 to 12 concurrent projects monthly, institutionalizing Jira\-based delivery tracking across 60\+ programs \- Launched international payment platforms enabling overseas sellers and foreign currency transactions, directly supporting Amazon's marketplace expansion strategy \- Partnered with global teams across finance, legal, and compliance to deliver vendor discounting systems that streamlined cash flow operations

Program Management at Ola \(ANI Technologies Pvt Ltd\), May 2015 \- Dec 2016 · 1 yr 8 mos, Greater Bengaluru Area, Sr\. Technical Program Manager for Booking Experience, OLAcabs \- Spearheaded platform modernization for Ola's core booking experience spanning cab discovery, allocation, pricing, billing, invoicing, and ride feedback systems \- Architected backend systems for scale and resilience, ensuring flawless 5X throughput capacity during high\-traffic events like New Year's Eve \- Reduced new category launch cycle time from 12 days to 3, streamlining go\-to\-market readiness for Prime, Bike, SUV, and luxury vehicle categories \- Implemented distance\-based differential pricing and deterministic cancellation policies, reducing false positives and optimizing burn rates for longer rides \- Built self\-serve platforms enabling marketing teams to create promotional offers and operators to manage partner payments independently \- Led organizational transformation from service provider to aggregator billing model, improving operational efficiency and regulatory compliance \- Delivered government regulation compliance for Delhi environmental requirements within tight timelines while minimizing business impact

Program Management / Functional Consultant at Societe Generale, Jan 2012 \- May 2015 · 3 yrs 5 mos, Bangalore, Program Manager / Sr\. Business Analyst for Market Services & Client Profitability, Societe Generale Global Markets is a fully integrated multi\-asset class, multi\-product platform focusing on delivering high quality investment and risk management solutions to asset managers, and retail network distributors around the world • Successfully implemented a brownfield product replacing a legacy system, with vastly improved performance, maintainability and scalability with migration from legacy to ASP\.NET MVC3 technology\. Launched the product catering to trading on 64 stock market places spread over 4 time zones\. • Turned around a schedule variance in project delivery that was about 80% in the red, to green in 3 months • Implemented continuous delivery of projects, moving from Beginner to Advanced Level in 6 months, bringing down time to market from minimum of 5 days to minimum of 4 hrs\. • Co\-ordinated with support team and setup support mechanism for L3 support involving DEV team • Successfully transitioned a high security \(level 3 confidential data handling\) project from PAR to BLR winning client trust and confidence • Successfully influenced stated transition objective to consolidate 2 projects into 1 that resulted in direct savings of 0\.4 million euros per annum • Took the team to intermediate level on the continuous delivery scale\. Ensured SONAR rating of A throughout\.

Program Manager / Experienced Business Analyst, Financial Services at EDS, an HP Company, Jun 2006 \- Jan 2012 · 5 yrs 8 mos, Program Manager / Experienced Business Analyst, Financial Services

## Education

MBA, General Mgmt, Information Systems, T A Pai Management Institute, Manipal

Bachelor of Engineering, Industrial Engg and Mgmt, dayananda sagar college of engineering

[View the original profile](https://tal.club/meet/naveen-36)

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