Headline

Strategic Operator | AI-First Transformation & Operating Models | Scaling Lean, High-Leverage Program Systems | Retail Supply Chain (Ecom & Stores) | Ex-Walmart, Amazon

About

I work at the intersection of strategy, supply chain transformation, and large-scale execution, typically in environments with a focus on building and operating data-driven / instrumented systems. I have led end-to-end transformation programs across retail and e-commerce ecosystems—spanning stores, dark stores, distribution centers, and omni-channel supply chains—including implementations across WMS, TMS, and storefront platforms. A key part of my role involves navigating cross-functional dynamics and decision pathways, aligning stakeholders across business, product, and engineering to keep execution unblocked and directionally consistent. Am currently leading program for supply chain spanning cold chain, automated / manual DCs, dark stores, omni channel pop-up FCs for online and offline experience.

Location

Bengaluru

Work experience

Principal Technical Program Manager at Walmart Global Tech India, Jul 2019 - Present · 7 yrs 1 mo, Bengaluru, Karnataka, India, - Led supply chain and commerce transformation programs serving 200M+ customers globally, delivering measurable improvements in operational efficiency and customer experience - Built and scaled TPM teams across distributed squads, establishing accountability frameworks that improved on-time delivery significantly - Spearheaded AI/ML integration initiatives that automated critical decision-making processes, reducing manual errors by upto 70% and improving data accuracy across core systems - Delivered cloud-native catalog and data platforms using machine learning, resulting in 20% faster customer discovery and improved search relevance - Established remote-first operating model with OKRs and structured cadences, enabling seamless collaboration across 5 time zones and 12+ engineering teams - Navigated complex regulatory environments while driving digital transformation, balancing compliance requirements with business velocity and innovation goals

Sr. Technical Program Manager at Amazon, Dec 2016 - Jul 2019 · 2 yrs 8 mos, Bengaluru, Karnataka, India, - Led Flash platform development for Amazon's custom accounting system, balancing regulatory compliance with seller experience across finance, compliance, and payments teams - Expanded platform coverage from 40% to 100% catalog penetration within 12 months through systematic business onboarding and adoption framework - Built automated funds flow pipeline for Amazon Payments that eliminated 36 man-days/month of manual reconciliation during high-traffic events like Prime Day - Designed prioritization framework that enabled scaling from 3 to 12 concurrent projects monthly, institutionalizing Jira-based delivery tracking across 60+ programs - Launched international payment platforms enabling overseas sellers and foreign currency transactions, directly supporting Amazon's marketplace expansion strategy - Partnered with global teams across finance, legal, and compliance to deliver vendor discounting systems that streamlined cash flow operations

Program Management at Ola (ANI Technologies Pvt Ltd), May 2015 - Dec 2016 · 1 yr 8 mos, Greater Bengaluru Area, Sr. Technical Program Manager for Booking Experience, OLAcabs - Spearheaded platform modernization for Ola's core booking experience spanning cab discovery, allocation, pricing, billing, invoicing, and ride feedback systems - Architected backend systems for scale and resilience, ensuring flawless 5X throughput capacity during high-traffic events like New Year's Eve - Reduced new category launch cycle time from 12 days to 3, streamlining go-to-market readiness for Prime, Bike, SUV, and luxury vehicle categories - Implemented distance-based differential pricing and deterministic cancellation policies, reducing false positives and optimizing burn rates for longer rides - Built self-serve platforms enabling marketing teams to create promotional offers and operators to manage partner payments independently - Led organizational transformation from service provider to aggregator billing model, improving operational efficiency and regulatory compliance - Delivered government regulation compliance for Delhi environmental requirements within tight timelines while minimizing business impact

Program Management / Functional Consultant at Societe Generale, Jan 2012 - May 2015 · 3 yrs 5 mos, Bangalore, Program Manager / Sr. Business Analyst for Market Services & Client Profitability, Societe Generale Global Markets is a fully integrated multi-asset class, multi-product platform focusing on delivering high quality investment and risk management solutions to asset managers, and retail network distributors around the world • Successfully implemented a brownfield product replacing a legacy system, with vastly improved performance, maintainability and scalability with migration from legacy to ASP.NET MVC3 technology. Launched the product catering to trading on 64 stock market places spread over 4 time zones. • Turned around a schedule variance in project delivery that was about 80% in the red, to green in 3 months • Implemented continuous delivery of projects, moving from Beginner to Advanced Level in 6 months, bringing down time to market from minimum of 5 days to minimum of 4 hrs. • Co-ordinated with support team and setup support mechanism for L3 support involving DEV team • Successfully transitioned a high security (level 3 confidential data handling) project from PAR to BLR winning client trust and confidence • Successfully influenced stated transition objective to consolidate 2 projects into 1 that resulted in direct savings of 0.4 million euros per annum • Took the team to intermediate level on the continuous delivery scale. Ensured SONAR rating of A throughout.

Program Manager / Experienced Business Analyst, Financial Services at EDS, an HP Company, Jun 2006 - Jan 2012 · 5 yrs 8 mos, Program Manager / Experienced Business Analyst, Financial Services

Education

MBA, General Mgmt, Information Systems, T A Pai Management Institute, Manipal

Bachelor of Engineering, Industrial Engg and Mgmt, dayananda sagar college of engineering