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Navaneeth Sarma

Enterprise SaaS Sales | Digital Sales | Customer Success | Strategic Account Management | SAP Ecosystem | B2B Revenue Growth

Bengaluru

9+ years of work experience

IT Resonance Inc
Jan 20251 yr 10 mosPresent

Bengaluru, Karnataka, India

• Managed the complete B2B sales cycle, ensuring effective prospecting, solution alignment, and deal closure. • Built a robust enterprise sales pipeline, generating 8 qualified opportunities per quarter through targeted outreach. • Developed strong relationships with enterprise decision-makers, converting client needs into service opportunities valued at $500k. • Achieved a 40% placement conversion rate by assessing client requirements and aligning consultant capabilities effectively.
Aug 20197 yrs 3 mosPresent

Hampi,Karnataka

Weekend farmer with a passion towards farming
SAP
Feb 20205 yrsJan 2025

Bengaluru, Karnataka, India

• Managed high-value customer relationships, achieving 90% customer satisfaction through proactive engagement. • Conducted Quarterly Business Reviews to enhance customer adoption, boosting deal closure rates from 10% to 30%. • Identified cross-sell and upsell opportunities, contributing to a $2M expansion pipeline. • Earned Best Marketing Representative in North America for 10 consecutive quarters, excelling in pipeline generation and sales performance.
BYJU'S (Think & Learn Pvt. Ltd.)
Jul 20181 yr 8 mosFeb 2020

Greater Bengaluru Area

I played a pivotal role in strengthening customer engagement and operational efficiency at BYJU'S. • Managed 30 customer interactions per day, fostering strong relationships and effective communication. • Developed initiatives that significantly improved customer retention and satisfaction rates. • Collaborated with internal teams to translate feedback into strategies that enhanced sales conversations.
Jun 20161 yr 7 mosDec 2017

Durgapur Area, India

-Restructured compensation aligned with industry benchmarks, successfully optimising salaries for 95% of staff to deliver higher take-home pay. -Enforced Delivery Governance by aligning procurement to fix operational gaps, ensuring timely deliveries and setting 80% of enterprise workflows right. -Led cross-functional teams in executing and improving operational efficiency by 20% while strengthening customer satisfaction. -Collaborated and negotiated with clients to secure business contracts, applying commercial negotiation, relationship management to support revenue growth.

Navaneeth’s AI Stack

gemini
gemini
openai
openai
perplexity
perplexity
Microsoft Copilot
Microsoft Copilot

Education

Cardiff University / Prifysgol Caerdydd

Master of Business Administration (M.B.A.), Supply Chain management, Business Analysis and Corporate Governance

Cardiff University / Prifysgol Caerdydd

20131 yr2014

Engineer's Degree, Mechanical Engineering

Proudhadevaraya Institute Of Technology

20094 yrs2013

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Headline

Enterprise SaaS Sales | Digital Sales | Customer Success | Strategic Account Management | SAP Ecosystem | B2B Revenue Growth

About

Enterprise sales and account management professional with 10+ years of experience across enterprise technology, SaaS, IT services, and B2B solutions, specialising in strategic account management, consultative selling, business development, and account retention & expansion. At SAP Labs, recognised as Best Marketing Representative for 10 consecutive quarters, contributing to $6M in quarterly sales pipeline and $2M in expansion pipeline, while supporting Account Representatives, most of whom achieved Winners Circle recognition. Recognised as a high-performing sales contributor in North America’s South region, driving pipeline generation, deal closures, and revenue growth through strategic sales execution and opportunity development.

Location

Bengaluru

AI stack

gemini

openai

perplexity

Microsoft Copilot

Work experience

Sales Lead at IT Resonance Inc, Jan 2025 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India, • Managed the complete B2B sales cycle, ensuring effective prospecting, solution alignment, and deal closure. • Built a robust enterprise sales pipeline, generating 8 qualified opportunities per quarter through targeted outreach. • Developed strong relationships with enterprise decision-makers, converting client needs into service opportunities valued at $500k. • Achieved a 40% placement conversion rate by assessing client requirements and aligning consultant capabilities effectively.

Farmer at Hampi Exotics (part of MVS farms), Aug 2019 - Present · 7 yrs 3 mos, Hampi,Karnataka, Weekend farmer with a passion towards farming

Inside Marketing(Digital Supply Chain) at SAP, Feb 2020 - Jan 2025 · 5 yrs, Bengaluru, Karnataka, India, • Managed high-value customer relationships, achieving 90% customer satisfaction through proactive engagement. • Conducted Quarterly Business Reviews to enhance customer adoption, boosting deal closure rates from 10% to 30%. • Identified cross-sell and upsell opportunities, contributing to a $2M expansion pipeline. • Earned Best Marketing Representative in North America for 10 consecutive quarters, excelling in pipeline generation and sales performance.

Sales Operations Specialist at BYJU'S (Think & Learn Pvt. Ltd.), Jul 2018 - Feb 2020 · 1 yr 8 mos, Greater Bengaluru Area, I played a pivotal role in strengthening customer engagement and operational efficiency at BYJU'S. • Managed 30 customer interactions per day, fostering strong relationships and effective communication. • Developed initiatives that significantly improved customer retention and satisfaction rates. • Collaborated with internal teams to translate feedback into strategies that enhanced sales conversations.

Senior Manager(Administration& Procurement) at Karthik Alloys Limited - India, Jun 2016 - Dec 2017 · 1 yr 7 mos, Durgapur Area, India, -Restructured compensation aligned with industry benchmarks, successfully optimising salaries for 95% of staff to deliver higher take-home pay. -Enforced Delivery Governance by aligning procurement to fix operational gaps, ensuring timely deliveries and setting 80% of enterprise workflows right. -Led cross-functional teams in executing and improving operational efficiency by 20% while strengthening customer satisfaction. -Collaborated and negotiated with clients to secure business contracts, applying commercial negotiation, relationship management to support revenue growth.

Education

Master of Business Administration (M.B.A.), Supply Chain management, Business Analysis and Corporate Governance, Cardiff University / Prifysgol Caerdydd

Engineer's Degree, Mechanical Engineering, Proudhadevaraya Institute Of Technology