---
title: "Narasimhulu Kummara - Fraud & Disputes Operations Analyst (Banking) in Greater Hyderabad Area | Tal"
description: "Meet Narasimhulu Kummara, Chargeback Analyst | Visa & Mastercard Disputes | QC & Fraud | TCS · Cognizant · Google Payments based in Greater Hyderabad Area."
image: "https://tal.club/meet/narasimhulu-kummara/share-image"
---

# Narasimhulu Kummara on Tal

## Headline

Chargeback Analyst \| Visa &amp; Mastercard Disputes \| QC &amp; Fraud \| TCS · Cognizant · Google Payments

## About

Around 4 years specializing in end\-to\-end Visa \(Reg E &amp; Reg Z\) &amp; Mastercard \(Reg Z\) chargeback processing across TCS, Cognizant, and Wipro \(Google Payments\)\. I handle the full dispute lifecycle \- investigation, fraud analysis, compliance checks, and resolution \- while maintaining high accuracy under SLA and KPI pressure\. ▸ Visa &amp; Mastercard chargeback processing ▸ Fraud investigation &amp; risk identification ▸ Quality auditing &amp; process compliance ▸ Team training &amp; error reduction Recognized as Excellent Performer of the Year \(2024–2025\) at Cognizant for outstanding dispute operations and service excellence\. Open to Chargeback Analyst roles in banking and fintech\. 📍 Hyderabad \| On\-site &amp; Hybrid

## Location

Greater Hyderabad Area

## Work experience

Fraud &amp; Disputes Operations Analyst \(Banking\) at Tata Consultancy Services, Jun 2025 \- Present · 1 yr, Hyderabad, Telangana, India, Handling end\-to\-end fraud and dispute operations for a leading banking client, ensuring accuracy, compliance, and SLA adherence across high\-volume transaction environments\. ▸ Process and resolve chargeback and dispute cases by analyzing transaction data and identifying discrepancies ▸ Perform quality checks on payment transactions to ensure compliance with Visa and Mastercard guidelines ▸ Monitor SLA and KPI metrics to maintain operational efficiency and accuracy targets ▸ Train new joiners and existing team members on dispute workflows, quality standards, and error reduction ▸ Identify process gaps and implement improvements to enhance productivity and reduce error rates ▸ Analyze fraud indicators in transaction processing\.

Card Disputes &amp; Chargeback Analyst at Cognizant, Mar 2024 \- Jun 2025 · 1 yr 4 mos, Hyderabad, Telangana, India, Served as Senior Analyst managing end\-to\-end chargeback processing for Visa and Mastercard disputes, delivering high accuracy in complex case resolution under pressure\. ▸ Managed full lifecycle of Visa and Mastercard chargeback cases — from dispute intake to final resolution ▸ Investigated complex fraud and non\-fraud disputes, ensuring compliance with card network regulations ▸ Maintained high accuracy standards while handling large volumes of dispute cases daily ▸ Conducted root cause analysis on dispute trends to reduce recurring errors ▸ Supported process training and knowledge transfer for team members ▸ Ensured adherence to chargeback timelines and regulatory compliance standards 🏆 Excellent Performer of the Year \(2024–2025\) — recognized for outstanding contribution to dispute operations and service excellence

Trust &amp; Safety Quality Analyst – Google Payments at Wipro, Jul 2022 \- Jan 2024 · 1 yr 7 mos, Hyderabad, Telangana, India, Ensured quality and compliance in fraud investigation workflows for Google Payments, one of the world's leading digital payment platforms\. ▸ Audited fraud investigation cases for accuracy, compliance, and process adherence ▸ Conducted root cause analysis on quality failures and implemented corrective actions ▸ Monitored team performance against quality benchmarks and SLA targets ▸ Identified process improvement opportunities to reduce risk and enhance operational efficiency ▸ Collaborated with cross\-functional teams to strengthen fraud detection and prevention frameworks

## Education

B\-Tech, Mechanical Engineering, Madanapalle Institute of Technology &amp; Science

[View the original profile](https://tal.club/meet/narasimhulu-kummara)

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