Headline

AR & Billing Specialist | Order-to-Cash | NetSuite · Oracle Fusion | Revenue Recognition (ASC 606) | DSO Reduction | SaaS Billing | Collections | FP&A Support | Remote

About

Finance professional with 5+ years in Order-to-Cash (OTC), Accounts Receivable, and SaaS Billing operations — with a track record of improving cash flow, reducing DSO, and scaling billing infrastructure across global accounts. I specialise in end-to-end OTC cycle management: from contract setup and invoice generation to collections, cash application, and dispute resolution. My experience spans NetSuite (SuiteBilling), Oracle Fusion, SAP, Chargebee, and Salesforce — across SaaS, IT services, and BFSI sectors. Key results I've delivered: ▸ Reduced DSO by 15% through structured dunning management and proactive follow-ups ▸ Decreased bad debt by 25% via improved credit control and dispute resolution ▸ Automated billing workflows saving 120+ hours/month ▸ Managed $2M+ monthly invoicing across 500+ accounts at 98% accuracy ▸ Supported revenue recognition compliance (ASC 606 / IFRS 15) during month-end close I'm equally comfortable with FP&A support activities — building AR aging dashboards, variance analysis, and reporting for finance leadership. I've contributed to ERP migrations (NetSuite → Oracle Fusion) and cross-functional collaboration with Sales, Ops, and Finance teams. Open to remote-first roles in Billing, AR, OTC, Revenue Operations, or FP&A across SaaS, IT services, and global finance environments.

Location

Gwalior

Work experience

AR, Credit & Billing Operations at First Advantage, Jan 2024 - Present · 2 yrs 6 mos, Mumbai, Maharashtra, India, * Own end-to-end AR and billing operations using NetSuite for $2M+ monthly invoicing across 500+ accounts * Reduced DSO by 15% by driving structured collections strategy and proactive follow-ups * Analyze AR aging and billing data to identify revenue leakage and improve cash flow efficiency * Manage subscription, usage-based, and contract-driven billing models * Ensure revenue recognition compliance (ASC 606) during month-end close * Automated billing workflows saving 120+ hours/month * Act as finance partner to Sales and Operations to resolve billing disputes and contract misalignment * Contributed to ERP migration (NetSuite → Oracle Fusion) ensuring continuity of billing operations

Senior Process Associate at Accenture, Oct 2022 - Jan 2024 · 1 yr 4 mos, Gurugram, Haryana, India, Managed Order-to-Cash operations for 500+ high-volume customer accounts, handling order processing, invoice generation, credit memos, and payment application with 99.5% accuracy. KEY ACHIEVEMENTS: • Streamlined O2C workflows, reducing cycle time by 15% and saving 120+ hours monthly • Processed credit memos and rebills for billing corrections, reducing processing time by 20% • Resolved 200+ customer billing disputes monthly, achieving 20% improvement in CSAT scores • Designed standardized SOPs for invoice generation, credit processing, and rebilling procedures • Conducted quarterly O2C audits, reducing invoice errors by 10% SKILLS: Order-to-Cash • Invoice Processing • Credit Memos • Purchase Order Processing • Billing Operations • Process Improvement • Cross-functional Collaboration

Finance & Admin Business Analyst at IBM, Dec 2020 - Oct 2022 · 1 yr 11 mos, Gurugram, Haryana, India, Developed financial models, O2C analytics, and workflow automation solutions to optimize billing, invoicing, and accounts receivable processes. KEY ACHIEVEMENTS: • Developed O2C analytics dashboards tracking invoice aging, DSO trends, and credit memo volume, generating $500K+ in annual savings • Engineered automation for invoice processing and credit approvals, increasing efficiency by 20% and reducing cycle time by 30% • Analyzed revenue recognition patterns and billing trends to improve cash flow and reduce dispute volume by 15% • Supported quarter-end close processes and ensured 100% compliance in financial reporting SKILLS: Financial Modeling • O2C Analytics • Process Automation • Excel & SQL • Revenue Recognition • Month-End Close • ERP Systems

Associate Sales Consultant at PolicyBazaar.com, Dec 2019 - Jun 2020 · 7 mos, Gurugram, Haryana, India, Supported O2C operations including order processing, pricing validation, invoice generation, and billing coordination. KEY ACHIEVEMENTS: • Exceeded monthly targets by 25% through accurate order entry and proactive billing inquiry resolution • Reduced credit memo requirements by 15% through early identification of pricing discrepancies • Processed 100+ customer orders monthly with high accuracy SKILLS: Order Processing • Billing Support • Customer Service • Data Analytics

Assistant Manager at Axis Bank, Jan 2019 - Sep 2019 · 9 mos, Bhopal, Madhya Pradesh, India, Led team of 10 managing customer accounts, order processing, and billing operations. KEY ACHIEVEMENTS: • Optimized order-to-cash workflows, reducing costs by 20% and increasing fulfillment speed by 30% • Implemented quality control metrics improving accuracy by 15% • Developed comprehensive training program reducing onboarding time by 50% SKILLS: Team Leadership • Operations Management • Process Optimization • Customer Account Management

Education

Master of Business Administration - MBA, Marketing & HR, LNCT college

Bachelor of Commerce - BCom, Commerce, KRG college