Headline

Program Manager | AI Product Management | Product Strategy | BRD | PRD | Agile | AI Products | Azure DevOps

About

Program Manager with experience in leading the development and delivery of AI-driven digital platforms within the automotive industry. Skilled in managing cross-functional teams, driving Agile delivery, and translating business requirements into scalable technology solutions. Currently involved in building and managing multiple AI-enabled platforms focused on improving operational efficiency across vehicle inspection, service analytics, and customer interaction monitoring. These solutions support data-driven decision making and help streamline automotive service and procurement processes. Experienced in program planning, sprint management, backlog prioritization, stakeholder coordination, and end-to-end product delivery using Agile frameworks and tools such as Azure DevOps, Jira, Confluence, and Power BI. Passionate about leveraging technology and analytics to solve operational challenges and build impactful digital products. Interested in opportunities in Program Management, Product Management, and AI-driven platform delivery.

Location

Greater Bengaluru Area

AI stack

claude

elevenlabs

openai

opencode

replit

Figma Make

Work experience

Program Manager at Popular Digital AI, Jun 2023 - Present · 3 y 4 mo, Bengaluru, Leading product strategy and end-to-end delivery of AI-powered enterprise platforms across healthcare, textile, automotive, and digital industries. ► Strategy: Define product vision, roadmaps, and OKRs. Conduct market research and competitive analysis to prioritise high-impact AI features. ► Technical: Collaborate on architecture decisions, design AI/ML prompt flows, author technical specs and BRDs, map data flows and database structures. ► Delivery: Own full program delivery via Azure DevOps — sprint planning, backlog, standups, retrospectives, and post go-live support. Key Platforms: - CallMetrik – Agentic AI voice analytics & CRM (80–90% audit effort reduced) - ServiceMetrik – AI service intelligence (conversion 4% → 27%) - Healthcare CRM – Patient management + WhatsApp automation - Textile ERP – End-to-end procurement to invoicing, multi-client - CarAuditor – Computer vision inspection (damage 52% → 11%) - Web & Digital Platforms – Multi-industry delivery

Management Trainee at Nandi Toyota, Oct 2022 - May 2023 · 8 mos, Bengaluru, Cross-functional exposure across Sales, Service Operations, and Used Car Division. Built Power BI dashboards for leadership performance tracking. Identified operational gaps and workflow inefficiencies that directly informed AI platform development at Popular Digital AI.

Education

Bachelor of Engineering - BE, Mechanical Engineering, Kammavari Sangh Group & Institutions, BANGALORE SOUTH

PCMB, Vijaya College, 11th Main, 4th block, Jayanagar, Bangalore-11.(Previous name: B.H.S First Grade College)