Nandana Jayan
Customer Contact Comms New Associate at Accenture
Bengaluru
2+ years of work experience
Jun 20251 yr 1 moPresent
Maintained a calm and polite approach while dealing with frustrated or confused customers. Demonstrated strong communication skills with international clients. Resolved issues efficiently while ensuring high levels of customer satisfaction. Managed multiple tasks in a fast-paced environment while maintaining accuracy.
Jun 20251 yr 1 moJun 2026
Bengaluru, Karnataka, India
May 20241 yrApr 2025
Kochi, Kerala, India
May 20241 yrApr 2025
Handled challenging situations by staying patient and solution-focused. Built positive customer relationships through empathy and active listening. Worked under pressure to meet targets and resolve issues quickly. Collaborated with team members to ensure smooth service delivery.
Education
Bachelor of Commerce - BCom, Business/Commerce, General
Rajagiri College of Management & Applied Sciences, Kakkanad, Kochi - 682 039
20213 yrs2024
Rajagiri College of Management & Applied Sciences, Kakkanad, Kochi - 682 039
20213 yrs2024
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