---
title: "Namrita Gurnani - Assistant Manager in India | Tal"
description: "Meet Namrita Gurnani, Business and Product at Porter | BIT Mesra based in India. AI stack includes claude, deepseek, and lovable."
image: "https://tal.club/meet/namrita-gurnani/share-image"
---

# Namrita Gurnani on Tal

## Headline

Business and Product at Porter \| BIT Mesra

## Location

India

## AI stack

claude

deepseek

lovable

notion

claudecode

Figma Make

## Work experience

Assistant Manager at Porter, Oct 2024 \- Nov 2025 · 1 y 1 mo, Bengaluru, Karnataka, India, \- Drove Growth for 250Cr\+ Annual GMV category \(Packers and Movers\) by leading Customer Support & Sales \| Delivered 50% increase in conversions YoY \- Revamped the Inbound Calling Process to increase agent utilisation by merging with Outbound Queue \| Saved Rs\. 28\.8L annually \- Identified 5\.6% more net conversions via A/B Testing payment page dropoff users \| Increased revenue by Rs\. 37L per month \- Directed collaboration with MyGate app for lead generation \| Resulted in premium leads with 40% higher AOV, 90% higher conversion \- Strategised to optimise supply for smaller smaller shiftings \| Collaborated with external team, utilised different supply chain & increased conversion by 30% \- Single\-handedly owned the Social Media Escalations charter \| Enhanced SOPs and ensured timely resolutions to users \- Optimised Sprinklr chatbot flow to reduce Tickets per Order from 1\.3 to 1

Product management at Porter, Jan 2024 \- Sep 2024 · 9 mos, On\-site, \- Spearheaded the launch of 15\+ logistics industry software product features ensuring timely delivery \| Owned PRDs and led engineering execution \- Managed stakeholders by collaborating across 5\+ cross\-functional teams including Development, UI/UX, Data Analytics, Business and Operations etc\. \- Headed execution of a new product offering for short\-distance house shifting services using multiple trips \| Increased conversion & achieved 72\.5 NPS \- Minimised dependancy on Sales team by increasing transparency of add\-on services to users in the booking flow \| Lowered enquiry tickets by 6\.5% \- Introduced a tool for operations to streamline order bookings in peak hours \| Increased order fulfilment rate by \~15% \- Reduced discrepancy in price quoted while booking by reducing ambiguity in items list, introducing 10\-20% price shock buffer for all package sizes

Frontend Developer at Thrillophilia\.com, May 2023 \- Jul 2023 · 3 mos, Jaipur, Rajasthan, India

## Education

Bachelor of Technology \- BTech, Electrical, Electronics and Communications Engineering, Birla Institute of Technology, Mesra

[View the original profile](https://tal.club/meet/namrita-gurnani)

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