Namrata Singh
Principal Product Designer | 13+ YOE | AI Product Design | Enterprise UX | User Experience | Healthcare | Design Systems | Conversational AI
Bengaluru
10+ years of work experience
Feb 20251 yr 8 mosPresent
Hybrid
In my current role, I lead the end-to-end design of AI-powered products for clinical research and
laboratory workflows. I collaborate with Product Managers, AI Engineers, and Data Scientists to define product
strategy and prioritise AI initiatives. My responsibilities include driving product discovery, conducting user
research, and analysing business processes to identify high-impact opportunities. I design user journeys,
information architecture, wireframes, and high-fidelity interfaces for enterprise applications, ensuring that our
solutions are user-centric and aligned with business objectives. Additionally, I mentor designers and establish
scalable design systems and UX best practices.
Achievements: I designed conversational AI experiences that simplified complex laboratory processes,
significantly reducing investigation timelines from 3–6 months to just 1–2 months. I also transformed manual
documentation workflows into AI-assisted experiences, which greatly improved process turnaround times.
Aug 20222 yrs 7 mosFeb 2025
India
As a Senior Product Designer, I spearheaded the design of FLOW Insights, an AI-powered solution
that generates actionable insights by analysing Git repositories and DORA metrics. I conducted comprehensive user research initiatives to uncover user needs and translate insights into impactful product experiences. My role involved crafting intuitive user journeys, wireframes, and interactive prototypes while collaborating with
product managers and engineering teams to align design strategies with business objectives.
Achievements: I orchestrated User Acceptance Testing (UAT) activities to validate design implementations, ensuring product quality and supporting seamless feature launches. My efforts enhanced continuous product improvement by analysing user feedback and collaborating with sales and marketing teams to refine the FLOW application.
Jul 20193 yrs 2 mosAug 2022
Greater Bengaluru Area
In my role as a Product Designer, I established a scalable design system by developing reusable UI components, ensuring visual consistency across product interfaces. I led the end-to-end design of a campaign website, managing the complete lifecycle from concept ideation to MVP launch. My responsibilities
included producing high-fidelity visual mock-ups and coordinating multidisciplinary teams to deliver intuitive
digital experiences.
Achievements: I revamped user journeys for RummyCircle and My11Circle, optimising gameplay experiences
and driving higher user engagement. I also engineered an AI-powered chatbot solution that streamlined
customer support, enhancing customer satisfaction and retention.
Apr 20181 yr 3 mosJun 2019
Pune Division, Maharashtra, India
As a UX Designer, I contributed to the design system and component creation for TIAA's designers and developers. Solved user problems while signing in and filling out forms, and improved readability and accessibility by addressing WCAG guideline issues on the TIAA.org website. Created and designed the bank account page for bank account holders in TIAA Bank. Created and designed the design team page for the company profile; evaluated current branding, product and company details to create a style guide and present alternative designs and dashboard designs.
Aug 20161 yr 9 mosApr 2018
Pune, Maharashtra, India
Worked on clients' projects in E-commerce, Media, and Insurance domain, Revamp clients' websites, added and enhanced visual elements, and Designed weekly emailers for the company, Collaboration with stakeholders and clients for requirement gathering and to deliver successful design delivery.
Design execution by integrating feedback mechanisms, defining the best design principles, and creating a visual library was part of all small and big projects.
Namrata’s AI Stack
Education
Bachelor of Engineering, Electrical, Electronics and Communications Engineering
Vindhya Institute of Technology, Umarikheda Khandwa Road, Indore
20084 yrs2012
Diploma of Education, Web Page, Digital/Multimedia and Information Resources Design
Future Multimedia
20122012
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