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Namrata Kumari Singh

SW/App/Cloud Tech Support Associate

Nagpur

3+ years of work experience

Accenture
20251 yr 6 mosPresent

Deliver comprehensive technical support with expertise in diagnosing, troubleshooting, and rapidly resolving software and hardware issues. Dedicated to maximizing system uptime and fostering a seamless end-user experience.
Accenture
Feb 20233 yrs 5 mosPresent

Nagpur, Maharashtra, India

Accenture
20231 yr2024

Use data collection and analysis skills to gather system performance information and identify issues with IT systems. Assess the performance of an organization's digital infrastructure and take responsibility for troubleshooting and maintenance tasks.

Education

Bachelor of Business Administration, Business Administration and Management, General

nirmala college

20174 yrs2021

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Headline

SW/App/Cloud Tech Support Associate

Location

Nagpur

Work experience

Support Specialist at Accenture, 2025 - Present · 1 yr 6 mos, Deliver comprehensive technical support with expertise in diagnosing, troubleshooting, and rapidly resolving software and hardware issues. Dedicated to maximizing system uptime and fostering a seamless end-user experience.

ISA tech support at Accenture, Feb 2023 - Present · 3 yrs 5 mos, Nagpur, Maharashtra, India

Information Technology Operations Analyst at Accenture, 2023 - 2024 · 1 yr, Use data collection and analysis skills to gather system performance information and identify issues with IT systems. Assess the performance of an organization's digital infrastructure and take responsibility for troubleshooting and maintenance tasks.

Education

Bachelor of Business Administration, Business Administration and Management, General, nirmala college

Namrata Kumari Singh - Support Specialist in Nagpur | Tal