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Naman Sharma

Ops Support Specialist

Pathankot

3+ years of work experience

AN Technologies
Jul 20251 yrPresent

May 20232 yrs 1 moMay 2025

Pathankot, Punjab, India

I’m passionate about making online shopping a great experience for every customer. As part of the e-commerce world, I enjoy helping people find solutions, answering their questions, and making sure they leave every interaction feeling supported and satisfied. Whether it’s troubleshooting an issue or guiding someone through a product, I love being the friendly, helpful voice on the other side of the chat. Working in e-commerce has taught me how to juggle multiple conversations while staying focused on each customer’s unique needs. I pride myself on being calm under pressure, detail-oriented, and always willing to go the extra mile to make things right. I also enjoy learning new tools and finding better ways to improve the customer experience—because happy customers make all the difference. If you’re looking to connect with someone who loves what they do and takes pride in delivering top-notch support, let’s chat!

Education

BVOC, Web technology

GNDU, Amritsar

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Headline

Ops Support Specialist

Location

Pathankot

Work experience

Ops Support Specialist at AN Technologies, Jul 2025 - Present · 1 yr

Customer Support Representative at Karma softweb, May 2023 - May 2025 · 2 yrs 1 mo, Pathankot, Punjab, India, I’m passionate about making online shopping a great experience for every customer. As part of the e-commerce world, I enjoy helping people find solutions, answering their questions, and making sure they leave every interaction feeling supported and satisfied. Whether it’s troubleshooting an issue or guiding someone through a product, I love being the friendly, helpful voice on the other side of the chat. Working in e-commerce has taught me how to juggle multiple conversations while staying focused on each customer’s unique needs. I pride myself on being calm under pressure, detail-oriented, and always willing to go the extra mile to make things right. I also enjoy learning new tools and finding better ways to improve the customer experience—because happy customers make all the difference. If you’re looking to connect with someone who loves what they do and takes pride in delivering top-notch support, let’s chat!

Education

BVOC, Web technology, GNDU, Amritsar

Naman Sharma - Ops Support Specialist in Pathankot | Tal