Headline

Engineer @ Q2 | AI Implementations | Cloud Infrastructure | Microservices | Problem Solver

About

I’m a software engineer passionate about building scalable, secure, and high-performing systems that power digital banking experiences. At Q2 India, I work across the Core Extension Package and Build Team, driving backend development, system integrations, and automation for multiple Financial Institutions (FIs). I’ve led the design and build of backend components that connect Q2’s digital banking platform with third-party systems, helping accelerate client onboarding by up to 80%. My experience spans developing microservices using Python, SQL, and REST APIs, implementing CI/CD pipelines with Jenkins and Docker, and managing complex configuration systems using JSON/YAML for automated deployments. I take pride in building reliable infrastructure, optimizing API integrations, and delivering compliant, production-ready solutions that enhance both engineering efficiency and client success. Working with major FIs like American National Bank and America Federal Credit Union, I’ve helped streamline integrations and shorten go-live timelines by 20%, all while improving quality and maintainability through automation.

Location

Bengaluru

AI stack

anthropic apis

claude

langchain

n8n

Supabase

Vercel AI SDK

Work experience

Senior Software Engineer at Q2, Mar 2026 - Present · 7 mo, Bengaluru, Analyzed and translated client requirements into precise configuration, customization, and deployment activities for digital banking platforms, ensuring alignment with business and regulatory standards. Collaborated with global Digital Banking and FinTech teams to deliver secure, scalable, and high-availability enterprise banking solutions across multiple environments (UAT, PROD). Automated PTE (Pre-Production/Test Environment) setup and configuration processes, reducing manual effort and improving deployment efficiency and consistency. Implemented and validated product insertion and configuration activities in the database, ensuring accurate data mapping, integrity, and seamless product enablement. Utilized SQL queries, log analysis, and application monitoring tools to troubleshoot production issues, perform root cause analysis, and maintain system stability. Authored detailed technical documentation and Knowledge Base Articles (KBAs) to standardize troubleshooting steps and streamline support operations. Acted as a Subject Matter Expert (SME) within Enterprise Application Support, mentoring junior engineers and supporting Agile teams in sprint planning, backlog refinement, and release management.

Associate Engineer at Q2, Jul 2024 - Mar 2026 · 1 yr 9 mos, Bengaluru, Analyzed and translated client business requirements into well-defined configuration, customization, and deployment tasks, ensuring alignment with project objectives. Collaborated with cross-functional and global teams to deliver secure and scalable digital banking solutions within defined timelines. Leveraged SQL queries and log analysis to diagnose issues, perform root cause analysis, and manage configuration updates effectively. Developed comprehensive technical documentation and Knowledge Base Articles (KBAs) to standardize processes and accelerate issue resolution. Served as a Subject Matter Expert (SME), providing technical guidance and mentoring junior engineers to improve team productivity and knowledge sharing. Troubleshot API integrations, authentication issues, and environment-specific discrepancies to ensure uninterrupted enterprise application functionality. Developed comprehensive technical documentation and Knowledge Base Articles (KBAs) to standardize processes and accelerate issue resolution.

Intern at Q2, Jul 2023 - Jul 2024 · 1 yr 1 mo, Bengaluru, Karnataka, India, Analyzed and translated client business requirements into well-defined configuration, customization, and deployment tasks, ensuring alignment with project objectives. Collaborated with cross-functional and global teams to deliver secure and scalable digital banking solutions within defined timelines. Leveraged SQL queries and log analysis to diagnose issues, perform root cause analysis, and manage configuration updates effectively.

Martian Summer Intern at Persistent Systems, Jun 2023 - Aug 2023 · 3 mos, Remote, At Persistent Systems, I have worked on a range of technologies, including HTML, CSS, JavaScript, C++, Java, and React.js. This experience has allowed me to develop a strong foundation in front-end and back-end development, creating dynamic, responsive, and efficient applications.

Internship Trainee at EPAM Systems, Oct 2022 - Feb 2023 · 5 mos, Remote, I have worked with MVC frameworks to design and develop robust and scalable front-end architectures. Additionally, I have been actively involved in troubleshooting and resolving backend issues, ensuring smooth and efficient operation of applications.

Education

Bachelor Of Technology, Computer Science, IIT Indore

Public links

github: https://github.com/namrana

leetcode: https://leetcode.com/namrana