Nallana A.
Staff Product Manager | Nium
Bangalore Urban
11+ years of work experience
Nov 20223 yrs 8 mosPresent
Bengaluru, Karnataka, India
Building and scaling an end to end compliance product for Global Businesses in B2B2B and B2B2B2c settings:
1. Seamless Onboarding via APIs and hosted forms for Businesses and Individuals
2. Real-time approvals with minimal data points using our efficient eKYB and E_KYC processes.
3. Highly Customizable and Scalable Products to cater to the needs of every client.
4. Globally Available Onboarding Solutions
5. 360° AML, CFT, and Regulatory Reporting Suite.
6. Real-time Transaction Monitoring capabilities and Fraud detection.
Metrics:
1. Reduce to time to go live for our clients by offering developer friendly APIs, integration guides, White-labelled UI solutions.
2. Reduce time to Onboard Customers in B2B2B setup by working on real time approvals and reducing RFIs.
3. Improve agent efficiency through intuitive workflows, AI summaries and checklist.
4. Adhere to global regulations.
Apr 20211 yr 7 mosOct 2022
Bangalore Urban, Karnataka, India
Solving Acquisition, Onboarding and Fraud at Uni Cards
1. Building Onboarding Product that Include
a. Credit Risk Evaluation
b. Affluence Evaluation
c. KYC Verification
d. Lender Integrations
2. Fraud Solves that include:
a. Impersonation Fraud
b. Address Fraud
c. Cluster Fraud
3. Acquisition product to enable marketing and sales teams.
Jan 20192 yrs 3 mosMar 2021
Bengaluru, Karnataka, India
1) Building best in class payment experience for customers of Ola.
Scaling Cashless Txns:
- Adding new payment instruments (upi, gpay, phonepe, paytm), scaling ola_credit (Postpaid), payment offers, Effective Nudging
Improving Success Rates:
- visa one click, native otp experience, outage prediction and handling
2) Logistics Platform:
- A platform that can handle multiple delivery use cases and offers capabilities like assignment, Delivery Zone management, Policy engine for cancellation and Reassignment
Mar 201811 mosJan 2019
Bangalore
Delivery metrics:
- controlling partner Attrition, Capacity Planning, batching, queuing, reassignment.
Business scaling:
- adding delivery partners, introducing new categories, cross selling on Ola
Supply Network Design:
- Managing delivery zones and deciding the right Area mapping
Control Tower
– Outage Management and customer escalations
Jul 20152 yrs 8 mosFeb 2018
Greater Chennai Area
City PNL:
- City PNL, devising incentive schemes and segmenting drivers, category management to improve PNL
Ola Electric Mobility - Hyderabad:
Worked with Telangana government in setting up charging stations in Hyderabad to launch Electric Vehicles
City Operations:
Supply Engagement: Devising schemes to improve Retention, reactivation and acquisition of driver partners.
Customer Experience: Improving driver rating, controlling cancellations, Partner training
Partner experience: Partner Walkins, payouts, City Ops transformation
Jul 20199 mosMar 2020
Bangalore
With a mission to plant 10 lakh trees in 10 years, Swetcha Foundation is a Green NGO, working in several parts of the country striving to bring a change in the lifestyle of the people. Happy living is achieved through healthy body, healthy mind and healthy environment and Swetcha aims at allrounded development in achieving this goal. I was part of the core team building the organisation from scratch.
Dec 20142 mosJan 2015
Bangalore
Nallana’s AI Stack
Education
B. Tech Hons, Mechanical Engineering
Indian Institute of Technology, Madras
20114 yrs2015
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