Nalla S Twinkle Haleena profile photo 1 on Tal

Nalla S Twinkle Haleena

HR Intern | HR Mastery Program Trainee | Talent Acquisition & Hiring Support

Hyderabad

6+ years of work experience

SBS - Specular Business Services
Feb 20265 mosPresent

Hyderabad

I am an emerging HR professional with hands-on experience in recruitment coordination, training, and healthcare operations, currently strengthening my expertise through a structured HR Mastery Program at Specular Business.
Randstad India
Mar 20251 yr 4 mosPresent

Hyderabad

Manage end-to-end interview scheduling and coordination across multiple roles, acting as the central point of contact between candidates, recruiters, and interview panels. Handle scheduling, rescheduling, and calendar management efficiently to ensure seamless interview flow and adherence to timelines. Work extensively on Schedulr, maintaining accuracy in interview logistics, interviewer availability, and candidate communication. Support HR operations and talent acquisition workflows by ensuring process compliance, documentation accuracy, and timely coordination. Deliver a positive candidate experience through clear communication, professionalism, and prompt follow-ups. Coordinate with multiple stakeholders across time zones while maintaining confidentiality and data integrity. Assist recruiters in meeting hiring SLAs by proactively identifying scheduling conflicts and resolving them efficiently. Maintain structured records and updates to support reporting, audit readiness, and operational transparency.
IKS Health
Mar 20232 yrs 1 moMar 2025

Delivered new-hire training programs for both freshers and experienced professionals, managing the complete training lifecycle from onboarding to successful completion of on-the-job training (OJT). Played a key role in client transitions across Billing and Charge Entry, working closely with operations and quality teams to ensure smooth knowledge transfer and process stability. Successfully trained and transitioned ~100 trainees to the production floor, ensuring readiness, compliance, and performance standards. Supported quality improvement initiatives by conducting assessments, monitoring performance through internal audits, and providing structured feedback and coaching. Developed and maintained Standard Operating Procedures (SOPs) to align training with operational and client requirements. Actively collaborated with stakeholders to improve training effectiveness, productivity, and quality benchmarks. Certifications: Completed Train the Trainer (TTT) program Earned Aspire Certification for Subject Matter Expert (SME)
IKS Health
Nov 20202 yrs 5 mosMar 2023

Education

Master of Business Administration, Human Resources Management and Services

Dr. B.R. Ambedkar Institute of Management & Technology

20202 yrs2022

Bachelor of Commerce, Computer Science

St.Pious X Degree and P.G College for Women

20173 yrs2020

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Headline

HR Intern | HR Mastery Program Trainee | Talent Acquisition & Hiring Support

About

Pursuing an HR Mastery Program at Specular Business and selected as an HR Intern, gaining structured exposure to talent acquisition and HR best practices. HR professional with hands-on experience in Recruitment Coordination, HR Operations, and Training, currently working at Randstad supporting interview coordination for a global client, Meta. Experienced in managing scheduling workflows, stakeholder communication, and ensuring seamless candidate experience with strong process compliance. Previously spent 4+ years at IKS Health as a Trainer and Revenue Cycle Officer, leading end-to-end new-hire training, client transitions, quality initiatives, SOP creation, and successfully transitioning ~100 trainees to production. Known for strong communication, stakeholder management, and people-centric operations, with a clear focus on building a career in Talent Acquisition and HR Operations.

Location

Hyderabad

Work experience

HR Intern | HR Mastery Program Trainee | Talent Acquisition & Hiring Support at SBS - Specular Business Services, Feb 2026 - Present · 5 mos, Hyderabad, I am an emerging HR professional with hands-on experience in recruitment coordination, training, and healthcare operations, currently strengthening my expertise through a structured HR Mastery Program at Specular Business.

Recruitment Coordinator at Randstad India, Mar 2025 - Present · 1 yr 4 mos, Hyderabad, Manage end-to-end interview scheduling and coordination across multiple roles, acting as the central point of contact between candidates, recruiters, and interview panels. Handle scheduling, rescheduling, and calendar management efficiently to ensure seamless interview flow and adherence to timelines. Work extensively on Schedulr, maintaining accuracy in interview logistics, interviewer availability, and candidate communication. Support HR operations and talent acquisition workflows by ensuring process compliance, documentation accuracy, and timely coordination. Deliver a positive candidate experience through clear communication, professionalism, and prompt follow-ups. Coordinate with multiple stakeholders across time zones while maintaining confidentiality and data integrity. Assist recruiters in meeting hiring SLAs by proactively identifying scheduling conflicts and resolving them efficiently. Maintain structured records and updates to support reporting, audit readiness, and operational transparency.

Account trainer at IKS Health, Mar 2023 - Mar 2025 · 2 yrs 1 mo, Delivered new-hire training programs for both freshers and experienced professionals, managing the complete training lifecycle from onboarding to successful completion of on-the-job training (OJT). Played a key role in client transitions across Billing and Charge Entry, working closely with operations and quality teams to ensure smooth knowledge transfer and process stability. Successfully trained and transitioned ~100 trainees to the production floor, ensuring readiness, compliance, and performance standards. Supported quality improvement initiatives by conducting assessments, monitoring performance through internal audits, and providing structured feedback and coaching. Developed and maintained Standard Operating Procedures (SOPs) to align training with operational and client requirements. Actively collaborated with stakeholders to improve training effectiveness, productivity, and quality benchmarks. Certifications: Completed Train the Trainer (TTT) program Earned Aspire Certification for Subject Matter Expert (SME)

Revenue cycle officer at IKS Health, Nov 2020 - Mar 2023 · 2 yrs 5 mos

Education

Master of Business Administration, Human Resources Management and Services, Dr. B.R. Ambedkar Institute of Management & Technology

Bachelor of Commerce, Computer Science, St.Pious X Degree and P.G College for Women

Nalla S Twinkle Haleena - HR Intern | HR Mastery Program Trainee | Talent Acquisition & Hiring Support in Hyderabad | Tal