Headline

Information Technology Analyst @ Tata Consultancy Services | Vulnerability Management, ITIL Implementation | SCCM Administration | Patch management

Location

Greater Bengaluru Area

AI stack

ChatGPT

Chroma

Work experience

Information Technology Analyst at Tata Consultancy Services, Mar 2018 - Oct 2025 · 7 yrs 8 mos, Managed end-to-end SCCM patching for Windows servers and workstations using SCCM 2012, enabling organizations to keep endpoints up-to-date with the latest security patches. Planned, tested, and executed monthly security Windows patch cycles using SCCM. Created and maintained Software Update Groups (SUGs) and deployment packages. Tested, troubleshot, and debugged SCCM deployment issues in test, UAT (User Acceptance Test) and production environments. Provided support for the distribution of packaged applications and managed packaging-related incidents. Monitored patch compliance, deployment status, and remediation using SCCM reports. Troubleshot patch failures using SCCM client logs (WUAHandler, UpdatesDeployment, CAS, etc.). Performed pre-patch testing and post-patch validation to ensure system stability. Coordinated patching schedules with application and business teams to minimize downtime.

Information Technology Analyst at Tata Consultancy Services, Mar 2018 - Oct 2025 · 7 yrs 8 mos, India

Education

Bachelor of Engineering, Computer Science, Kammavari Sangh Group & Institutions, BANGALORE SOUTH

Bachelor of Engineering, Computational Science, K. S. School Of Engineering and Management