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Nainish Chavan

IT Analyst at Tata Consultancy Services Private Limited

Chiplun

6+ years of work experience

Tata Consultancy Services Private Limited
Feb 20231 yr 10 mosNov 2024

Bengaluru, Karnataka, India

TEAMLEASE DIGITAL PVT. LTD
Dec 20211 yr 3 mosFeb 2023

Bengaluru, Karnataka, India

INSIGHT BUSINESS MACHINES PVT LTD
Jul 20173 yrs 11 mosMay 2021

Mumbai, Maharashtra, India

Attending Inbound/Outbound calls from BSE Employees. Aligning calls to Desktop Engineers and insure to close it within define SLA. Checking daily mails and revert on same. Tickets to be raised on behalf of customers if user is not able to do so. Keeping record of attendance, late comings, and leaves of Desktop Engineers. Making weekly or monthly roster of Desktop Engineers. Keeping records of various events which held in BSE Convention Hall and arrange engineers for system setup. Asking Feedback from customers for every call which gets closed from Helpdesk. To fill monthly attendance sheet by fetching biometric reports and send file to Insight Business Machines Pvt Ltd for salary purpose. To inform engineer about their performance and area of improvement by conducting monthly review meeting. Handling assets like Laptops. Keyboard, Mouse, etc and providing the same to user for Meeting. To arrange engineers for RO (Regional Office) Location for system issue and ask engineer to take remote for any application issue.

Education

Mumbai university

Bachelor, IT

Mumbai university

Diploma, Computer Engineering

B.G.I.T

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Headline

IT Analyst at Tata Consultancy Services Private Limited

About

Versatile individual with experience collecting, transforming, and organizing data for analysis to help make informed decisions. Excellent understanding and proficiency of platforms for effective data analyses, including SQL, spreadsheets, Tableau, and R. Strong communication, organizational, and analytical skills. Recently completed the Google Data Analytics Certificate - a rigorous, hands-on program that covers the entire scope of the data analysis process.

Location

Chiplun

Work experience

IT Analyst at Tata Consultancy Services Private Limited, Feb 2023 - Nov 2024 · 1 yr 10 mos, Bengaluru, Karnataka, India

IT Analyst at TEAMLEASE DIGITAL PVT. LTD, Dec 2021 - Feb 2023 · 1 yr 3 mos, Bengaluru, Karnataka, India

Service Desk Team Lead at INSIGHT BUSINESS MACHINES PVT LTD, Jul 2017 - May 2021 · 3 yrs 11 mos, Mumbai, Maharashtra, India, Attending Inbound/Outbound calls from BSE Employees. Aligning calls to Desktop Engineers and insure to close it within define SLA. Checking daily mails and revert on same. Tickets to be raised on behalf of customers if user is not able to do so. Keeping record of attendance, late comings, and leaves of Desktop Engineers. Making weekly or monthly roster of Desktop Engineers. Keeping records of various events which held in BSE Convention Hall and arrange engineers for system setup. Asking Feedback from customers for every call which gets closed from Helpdesk. To fill monthly attendance sheet by fetching biometric reports and send file to Insight Business Machines Pvt Ltd for salary purpose. To inform engineer about their performance and area of improvement by conducting monthly review meeting. Handling assets like Laptops. Keyboard, Mouse, etc and providing the same to user for Meeting. To arrange engineers for RO (Regional Office) Location for system issue and ask engineer to take remote for any application issue.

Education

Bachelor, IT, Mumbai university

Diploma, Computer Engineering, B.G.I.T

Nainish Chavan - IT Analyst in Chiplun | Tal