---
title: "Naina Goyal - Associate Director in Bengaluru | Tal"
description: "Meet Naina Goyal, Associate Director - Product @ MakeMyTrip || IIFT Delhi based in Bengaluru. AI stack includes claude, codex, and gemini."
image: "https://tal.club/meet/naina-goyal/share-image"
---

# Naina Goyal on Tal

## Headline

Associate Director \- Product @ MakeMyTrip \|\| IIFT Delhi

## About

I am a Management Graduate from Indian Institute of Foreign Trade, Delhi and I am currently working with Make My Trip in the Product team\. I have majored in Sales and Marketing domain\. After almost 1 and a half years of Sales experience in Mumbai market, I have worked in the Digital Transformation Function at Vodafone Idea Limited and as a Product Manager at People Interactive \(Shaadi\.com\)\. I work on end to end Product Development and have a hands on knowledge of Analytics tools like Adobe Analytics, Google Analytics, SQL and marketing tools like Clevertap, Appsflyer, Adobe Target\. My core competencies are in the field of product management and end to end product developement and using the data to derive meaningful insights which can be used for improving the customer experience on digital platforms\.

## Location

Bengaluru

## AI stack

claude

codex

gemini

openai

## Work experience

Associate Director at MakeMyTrip, Jan 2026 \- Present · 10 mos, Gurugram

Senior Product Manager at MakeMyTrip, Aug 2023 \- Dec 2025 · 2 yrs 5 mos, Gurugram

Lead Product Manager at MakeMyTrip, Jan 2022 \- Jul 2023 · 1 yr 7 mos, Gurugram, Haryana, India

Product Manager at People Interactive, May 2019 \- Oct 2020 · 1 yr 6 mos, Mumbai, Maharashtra, India

Assistant Product Manager at Vodafone Idea Limited, Apr 2018 \- Apr 2019 · 1 yr 1 mo, Mumbai Area, India, • Drive Digital Recharges and Bill Payments on the App and Web platforms of both Brands i\.e\. Vodafone and Idea by analyzing customer journeys and behaviors across all platforms for both brands • Build optimized product journeys and improved customer experience with focus on reducing drop offs in the transaction funnels and increase Overall Digital Revenue for the Organization • Work closely with business owners to implement marketing and product strategies and own, set up and track output metrics for such projects • Research market trends and customer needs and segments to develop key insights and growth opportunities • Hands on experience of working on Tools like Adobe Analytics, Google Analytics, SQL and marketing tools like Clevertap and Appsflyer

Assistant Manager \- Sales at Idea Cellular Ltd, Jul 2016 \- Mar 2018 · 1 yr 9 mos, Mumbai Area, India, • Individually responsible for driving the Postpaid Retail Business of entire Thane Cluster through 10 high value ‘My Idea’ galleries \(channel partners\), comprising a total team of 60 members • Optimized sales operations by introducing multi\-channel inter\-team communication, which subsequently led to early case closures and better account management • Increased overall outlet productivity and exceeded expectations during the recent 4G launch in Mumbai by introducing rolling In\-Store Promotions, thereby reducing creative fatigue • Associating with SMEs and MSMEs for sales activities for deeper market penetration & improved market share • Improve overall RoI of Channel Partner through optimization of processes, manpower and other resources for long term sustainability and continuous growth

Summer Intern : Flipkart at Marketing\(Retail\), Apr 2015 \- May 2015 · 2 mos, Bangalore, Category Management : Customer Profiling and Developing Promotion Strategy for Home Furnishing and Home Decor Methodology: •Extensive Market Research by conducting consumer and seller surveys online as well as in the offline market •Analysis of the purchase patterns, drivers and influencers for customer categories in the Home Segment •Identification of potential product verticals for each category and planning promotion strategies for the same •Comparison with online sales data and planning relevant offers and promotions for both categories Achievements: •Identified Customers for Furnishing & Décor and acquired them through CRM with a conversion rate of 4\.4% •Designed cross category promotions and increased customer acquisition through Targeted Mailers •Developed a yearly promotion roadmap for all verticals based on the seasonal changes in purchase patterns

## Education

Master of Business Administration \(M\.B\.A\.\), International Business, Indian Institute of Foreign Trade

Master of Business Administration \(M\.B\.A\.\), Universitat Autònoma de Barcelona

[View the original profile](https://tal.club/meet/naina-goyal)

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