Headline

Package Consultant - Salesforce @ IBM | HealthCare & LifeSciences | Sales Cloud Exposure | AI + Data + CRM

About

Hey there! My name is Nagasandesh. With 3.5+ years of experience I am working as a Package Consultant at IBM. I have a strong passion for all things Salesforce and have experience working with Sales Cloud, Marketing Cloud and concepts like LWC, Apex, Lightning Components, data loader, triggers, data management tools, custom objects, user management, and SOQL. One of the things that excites me the most is exploring Salesforce's AI tools, especially Agentic AI, Prompt Builder and Health Cloud. I am always looking for ways to enhance my skills and stay updated with the latest developments in the world of Salesforce. Apart from my professional life, I am an avid member of the Bengaluru Trailblazer community. I love connecting with like-minded individuals, sharing experiences and learning from each other. It's amazing to be a part of such a supportive and encouraging community. When I am not coding or attending Trailblazer events, you can find me playing my guitar. Music and sports are my go-to stress busters and help me stay balanced and focused. I am always open to new opportunities so feel free to connect with me.

Location

Bengaluru

AI stack

cursor

kiro

langchain

llmapi

Work experience

Package Consultant Salesforce at IBM, Aug 2025 - Present · 11 mos, Hybrid

Software Engineer at Happiest Minds Technologies, Nov 2022 - Jul 2025 · 2 yrs 9 mos, On-site, Salesforce Cloud Exposure: Working in a creative project that introduced me to Sales, Service, and Marketing Cloud, integrating various platforms for improved customer management. Apex and Configuration: Developed Apex Triggers and automated Email-to-Case processes, creating custom Objects, Tabs, Fields, Record Types, Page Layouts, and Lightning Pages for enhanced user experience. User and Profile Management: Managed Users, Roles, Profiles, Permission Sets, and Permission Set Groups, streamlining access controls and ensuring proper data visibility across teams. Process Automation: Built complex Flows, Process Builders, and Workflow Rules to automate repetitive tasks, while developing custom Reports and Dashboards for actionable insights. Advanced Field Customization: Created custom Picklist, Formula Fields, and Relationship Fields, ensuring data accuracy and building tailored automation like Validation Rules, Approval Processes, and Lead Assignment Rules. CRM Customization & Deployment: Configured and enhanced CRM modules, managed migration, and deployment using Jira, Git, and VS Code, ensuring smooth transitions between development and production environments. Code Reviews & Best Practices: Performed regular code reviews to maintain the integrity of the system's Configuration and Customization, ensuring adherence to Salesforce best practices. Agile Development & Releases: Participated in Agile sprints, ensuring timely deployment and feature releases through continuous integration and regular collaboration with cross-functional teams. Sprint & Quarterly Planning: Actively contributed to sprint and quarterly planning, retrospective meetings, and offered insights to improve timelines and optimize development efforts. Event Planning & HR Collaboration: Engaged in organisational events, collaborating with the HR team to organize and execute team-building activities that fostered a positive work environment.

Engineer Trainee at Happiest Minds Technologies, Aug 2022 - Oct 2022 · 3 mos, Bengaluru, Karnataka, India, Trained in Java Full Stack Development with end to end implementation of the concepts learnt through a Capstone Project. Capstone Project - Movie booking full stack Web Application.

Education

Bachelor of Engineering - BE, Computer Science, Vidyavardhaka College of Engineering

Personal Finance Mastery, Personal finance, 1% Club