Headline

Project Manager/ Account Director | Driving Agile Transformation

About

With over 17 years of experience in project and program management, including 2+ years at NOBL Q, I specialize in Agile coaching and managing ServiceNow-based solutions across HRSD, ITSM, ITBM, and CSM. I lead a global team of over 100 professionals, focusing on delivery excellence, stakeholder collaboration, and adherence to governance standards, SLAs, and KPIs. At NOBL Q, I drive Agile maturity improvements, oversee PMO functions, and spearhead budgeting and resource allocation for global programs. My mission is to enable organizational growth by fostering collaboration, optimizing strategy, and delivering impactful, efficient solutions tailored to client needs.

Location

Bengaluru

AI stack

cursor

gemini

openai

githubcopilot

ChatGPT

ChatGPT Images

Work experience

Project Manager/ Account Director at NOBL Q, Jan 2024 - May 2026 · 2 yrs 5 mos, Bengaluru, • Account Director / Studio Director for ServiceNow (HRSD, ITSM, ITBM/ CSM) across global regions. • Guided the team to overcome challenges with Integration streams (SAP, SF and many other) • Directing 100+ professionals (PMs, Architects, BAs, Developers, QAs) across delivery and PMO. • Connect with stakeholders to understand the scope and for validation of requirements • Validating the SDD and providing inputs for improvements (Brainstorming sessions for the optimal solution) • PMO Head & Agile Coach, driving adoption of Agile frameworks and maturity improvements. • Spearheaded budgeting, resourcing, and transition planning for global programs. • Ensuring adherence to SLAs, KPIs, and governance processes across programs. • Partnered with business stakeholders to drive digital transformation and implement change requests. • Conducted train-the-trainer Agile sessions to build enterprise Agile capability

Project Manager at Globant, Feb 2021 - Jan 2024 · 3 yrs, Bangalore, I effectively led a large team in delivering successful ServiceNow projects while ensuring adherence to governance processes. • Guided teams through technical challenges and validated SDD to maintain project integrity. • Trained clients and managers on ServiceNow PMO processes, enhancing overall project efficiency. • Provided strategic insights and Agile solutions to clients, fostering a collaborative environment.

Project Lead at Quest Global, Dec 2014 - Jul 2020 · 5 yrs 8 mos, Bengaluru, I played a pivotal role in leading a global engineering team, focusing on quality and efficiency in project execution. • Coached scrum teams to adopt Agile methodologies, fostering a culture of continuous improvement. • Engaged in technical discussions with stakeholders to mitigate scope creep and ensure project alignment. • Exceeded lead generation and closure targets through strategic sales support and client engagement initiatives.

Senior Project Engineer at Vee Technologies, Jan 2013 - Apr 2014 · 1 yr 4 mos, • An active member of the business development team (market analysis, cross-selling & new business generation) • Visited Le-Havre for business and project development • Handled E2E project management such as initial study, estimation, proposal, project plan, resource management, invoicing along with technical support for structural repairs projects of airbus • Provided the technical support in terms of stress analysis for structural repairs using Airbus tools like ISAMI (Web Buckling, Stringer Junctions), and PSN

Senior Mechanical Engineer at FairTech Engineering Services Private Limited, Jan 2012 - Oct 2012 · 10 mos, Bangalore, • Carried out various analysis projects for Airbus and GKN • Provided technical support and initiated project management activities for the projects (Design optimization and FE analysis of NDT Fixture for GKN) • Conducted FE analysis of Bracket assembly (using Patran), Fuselage panels and structures (ISAMI) for Airbus A350

Senior Engineer at Infosys, Jun 2007 - Jun 2011 · 4 y, Bangalore

Education

B.Tech, Mechanical, Jawaharlal Nehru Technological University