Production Support Engineer - Cloud & DevOps | AWS | GCP | Linux | Docker | Cloud Monitoring | 6+ Years Experience

India

Sathyabama inistitute of science and technology
Sri Chaitanya Techno School, Bangalore
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Download Tal BossProduction Support Engineer - Cloud & DevOps | AWS | GCP | Linux | Docker | Cloud Monitoring | 6+ Years Experience
I am a Production Support Engineer with 6+ years of experience supporting large-scale production environments and business-critical applications. My expertise includes Linux server administration, incident management, application monitoring, log analysis, and infrastructure troubleshooting. I have hands-on experience with AWS and Google Cloud Platform, working with services such as Compute Engine, Cloud Monitoring, Cloud Logging, IAM, VPC, and CloudWatch to maintain system stability and reliability. I am currently transitioning into Cloud & DevOps Engineering, with hands-on experience in Docker, CI/CD pipelines, cloud infrastructure, monitoring, and automation using shell scripting and gcloud CLI.
Bengaluru
Product Support Analyst at Epsilon, Nov 2019 - Present · 6 yrs 8 mos, India, Perform Linux server administration and troubleshooting, including CPU utilization, memory leaks, disk space issues, service failures, and permission conflicts. Execute SQL queries for data validation, troubleshooting, and debugging application issues. Analyze application logs and monitoring alerts to identify root causes and prevent recurring incidents. Support file ingestion workflows (CSV/XML) and ensure successful processing of incoming data pipelines. Collaborate with development, infrastructure, and database teams to resolve defects and improve application reliability. Contribute to cloud-based monitoring and operational improvements across AWS and GCP environments. Work with Docker containers and CI/CD pipeline processes as part of ongoing cloud and DevOps skill development.
Sathyabama inistitute of science and technology, Sri Chaitanya Techno School, Bangalore