Headline

Cloud Engineer / Devops/ Cloud support Engineer/ SRE | Linux | Kuberenetes | Docker| AWS certified

About

Cloud Support Engineer with 4 years of experience in cloud operations, infrastructure support, and incident management across AWS and Google Cloud Platform (GCP) environments. Experienced in managing cloud infrastructure, monitoring production workloads, and resolving incidents within SLA-driven environments. Skilled in ITSM ticket management, Linux/Windows administration, cloud monitoring, and Kubernetes operations including pod monitoring, log analysis, and troubleshooting. Proven ability to perform root cause analysis, support cloud resource provisioning, and collaborate with DevOps and engineering teams to ensure high availability, reliability, and performance of cloud-based systems.

Location

Bengaluru

AI stack

github copilot

ollama

openai

replit

Work experience

Cloud Support Engineer at Ollion, Oct 2023 - Present · 2 yrs 9 mos, Remote, • Providing L1/L2 support for cloud-based applications and infrastructure • Monitoring systems, responding to alerts, and managing incidents • Troubleshooting issues related to AWS services and Linux servers • Working with ticketing tools to track, prioritize, and resolve customer issues • Collaborating with internal teams to ensure timely resolution and SLA compliance • Performing basic cloud operations such as EC2, S3, IAM, and log analysis • Ensuring system availability, reliability, and customer satisfaction

SSA at CloudCover, Oct 2021 - Oct 2023 · 2 yrs 1 mo, India

Intern at Aliaz technologies, Jul 2019 - Jan 2020 · 7 mos, Bengaluru, Karnataka, India, Roles : AWS/ Python/ LINUX Administrator  Creating AWS EC2 instances and AWS S3 buckets.  Creating Static Website hosting using S3 buckets.  Used IAM for creating roles, users, groups and implemented MFA to provide additional security to AWS account and its resources.  Creating/Managing AMIs, Snapshots, Volumes, Upgrade/downgrade AWS resources (CPU, Memory, EBS).  Implemented and maintained the monitoring and alerting of production and corporate Servers/Storage using AWS Cloud watch.  Deploying applications using Elastic BeanStalk (Python Environment). LINUX:  Installation and Upgradation of RPM &RPM and other packages through RPM and Yum Server.  Used LVM for building volume groups and creating and maintaining file systems.  Installation and configuration of Red hat Linux/ CentOS/ Ubuntu.  User and Group Administration in Linux. (Add, delete or modify user and group accounts).  Knowledge on Find Commands to extract files from the Servers.

Education

Master of Computer Applications - MCA, Computer Science, Jobs in Bangalore