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Nadeem Raza

Technical/Customer Support Associate | SaaS & CRM | WhatsApp API Setup | Technical Troubleshooting

Greater Bengaluru Area

3+ years of work experience

Superfone
Feb 20251 yr 6 mosPresent

Bengaluru

TP
Nov 20232 yrs 9 mosPresent

Bengaluru

Education

BCA, Computer Programming

Swami Vivekananda Subharti University, Meerut

20163 yrs2019

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Headline

Technical/Customer Support Associate | SaaS & CRM | WhatsApp API Setup | Technical Troubleshooting

About

I'm a technical/customer support professional with 2+ years of experience in SaaS platforms and CRM-based customer service. At Superfone, I help customers with onboarding, WhatsApp API setup, and account integrations, while troubleshooting technical issues and maintaining strong SLA performance. I was recognized as Best Employee of the Month for consistently high-quality service. I'm passionate about solving problems quickly and turning frustrated customers into satisfied ones.

Location

Greater Bengaluru Area

Work experience

Customer Support Specialist at Superfone, Feb 2025 - Present · 1 yr 6 mos, Bengaluru

Customer Support Specialist at TP, Nov 2023 - Present · 2 yrs 9 mos, Bengaluru

Education

BCA, Computer Programming, Swami Vivekananda Subharti University, Meerut

Nadeem Raza - Customer Support Specialist in Greater Bengaluru Area | Tal